Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Status Update - December 2019

Protests have been on-going in Bolivia due to the contested elections on October 20th. There have been street demonstration and road blockages across much of the country. Unfortunately, the protests and other demonstratoins have resulted in the loss of life and impacted the economy of Bolivia. However, some stability has returned to the country and new elections have been announced for early 2020. We have been in contact with our partners and are currently monitoring the situation closely as Kiva borrowers and partner staff have been affected by the unrest. This might result in an increase in delinquency rates since a lot of informal economic activities have been impacted. As more information comes in, we will update lenders accordingly.

Partner Description:

IMPRO is a small nonprofit organization that has been offering microcredit to the working poor in the cities of La Paz and El Alto, Bolivia since 1995. IMPRO’s goal is to fight poverty by offering loans to small business owners who otherwise would not be able to access credit through the regular banking system due to a lack of guarantees or collateral.

Many of IMPRO’s clients live below the national poverty line, so receiving a loan has a huge social impact in their communities. The three main credit programs IMPRO offers include: "Housing and Improvement of Living Conditions," "Productive Loans" and "Rural Loans."

The Housing and Improvement of Living Conditions program provides loans for construction and home repairs, including, but not limited to, water, sewage and electricity installations. The loan officer in charge of the program is also a trained architect who provides consultation to his clients. Today, this program makes up more than 50% of IMPRO’s total loan portfolio.

The Productive Loan program offers a variety of credit products, including microenterprise, agriculture, education and health products. These loans provide clients opportunities to expand their businesses, pay for school tuition and materials, and cover unexpected health expenses.

The Rural Loan program offers microloans in the rural areas near the cities of La Paz and El Alto in Bolivia. Many of the loan recipients work in agriculture and milk production, so in 2007, IMPRO signed an agreement with the Milk Producers Federation in La Paz to offer further benefits to their loan recipients. Between these benefits and loans from IMPRO, farmers are able buy high quality dairy cows that produce more milk. Going forward, cows serve as collateral for borrowers to help them access more credit.

IMPRO's unique lending approach:

To ensure that everyone has access to credit, IMPRO maintains a low interest rate by minimizing operational costs. IMPRO also has a very low default rate because its loan officers and collection officers do an excellent job in the selection of clients and collection of repayments. IMPRO’s partnership with Kiva, which began in 2007, has allowed IMPRO to expand its services while maintaining these low interest rates.

The majority of IMPRO’s loan officers, many of whom work with Kiva clients, have been working with the organization for over 10 years. These loan officers, along with the rest of the dedicated staff of IMPRO, ensure that IMPRO’s clients receive the highest quality of customer service.

To further support IMPRO’s entrepreneurs you can join IMPRO’s lending team.

IMPRO can be contacted via e-mail at


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Mar 25, 2007 Oct 12, 2005
Total Loans $6,133,500 $1,388,684,700
Amount of raised Inactive loans $0 $162,775
Number of raised Inactive loans 0 64
Amount of Paying Back Loans $546,175 $148,798,550
Number of Paying Back Loans 458 195,476
Amount of Ended Loans $5,587,325 $1,239,723,375
Number of Ended Loans 7,297 1,602,787
Delinquency Rate 0.58% 12.46%
Amount in Arrears $1,863 $11,581,224
Outstanding Portfolio $299,009 $92,928,825
Number of Loans Delinquent 7 75,038
Default Rate 0.03% 1.75%
Amount of Ended Loans Defaulted $1,445 $21,702,685
Number of Ended Loans Defaulted 2 52,581
Currency Exchange Loss Rate 0.00% 0.38%
Amount of Currency Exchange Loss $0 $5,291,386
Refund Rate 0.38% 0.59%
Amount of Refunded Loans $23,150 $8,230,675
Number of Refunded Loans 29 8,220

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 51.77% 76.51%
Average Loan Size $791 $392
Average Individual Loan Size $791 $608
Average Group Loan Size $0 $1,757
Average number of borrowers per group 0 7.8
Average GDP per capita (PPP) in local country $5,500 $5,757
Average Loan Size / GDP per capita (PPP) 14.38% 6.81%
Average Time to Fund a Loan 9.94 days 7.14 days
Average Dollars Raised Per Day Per Loan $79.56 $54.94
  Average Loan Term 14 months 11.37 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 8,986 846,748
  Journaling Rate 88.28% 43.40%
  Average Number of Comments Per Journal 0.11 0.03
  Average Number of Recommendations Per Journal 3.53 0.76

Borrowing Cost Comparison (based on 2017 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 20% PY 20.00% PY 26.14% PY
  Profitability (return on assets) -2.2% 1.5% -2.30%
  Average Loan Size (% of per capita income) 51.60% 88.00% 12.52%

Country Fast Facts

Field Partner Staff

Maribel Choque
Herland Cruz
Fernando Gutierrez
Rocio Huanca
Diego Jimenez
Jose Jimenez
Vivian Rivas