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Review and Translation Program

Kiva Editing

What do Kiva Volunteer Editors do?

Kiva’s mission is to expand financial access to help underserved communities thrive. The 400+ volunteers that make up Kiva's Review and Translation Program support this mission by editing, translating, and providing a thorough policy review of loan profiles from around the world. Loan profiles provide a brief overview of a given Kiva borrower's background and loan use. 

The majority of loans come to Kiva in English from Lending Partners. Kiva Volunteer Editors review loan profiles, gently editing for grammar and punctuation while preserving the voice of the Lending Partner. It is also important to ensure that each loan profile is clear to lenders and complies with Kiva's policies. There are many examples of loan profiles on the Kiva site. This is a remote volunteer position. 

Once you have gone through a testing and training process to enter the program and gain access to Kiva's Review and Translation platform, you can review and edit Kiva loans on your desktop or laptop computers wherever you have an internet connection, e.g., your home, office, local coffee shop, airport lounge, the beach, etc. Complete review on devices other than desktop or laptop computers is not possible at this time, as key policy fields are not enabled for mobile phones or tablets.

Loans are posted by Lending Partners daily and are reviewed in order of priority based on when Kiva receives them. The platform provides a great deal of flexibility, as you can self-assign loans to review at any time of the day or night. In return for the time and effort you spend editing for Kiva, you will have the chance to use your language skills to create opportunity around the world.

Requested qualifications

We are looking for applicants with a personal or professional interest in language, English grammar, microfinance, and/or international development. Applicants should be:

  • Proficient and comfortable with written English
  • Able to pay close attention to detail and preserve the Lending Partner's voice while editing loans 
  • Able to commit to at least 2 hours per week (i.e., about 40 loans per month) for a minimum of 6 months, though one year is preferable
  • Responsive and communicative via email
  • Comfortable with new technology
  • Able to access a desktop or laptop computer and internet -- loan profiles cannot be reviewed properly on a tablet or mobile device
  • Willing to sign Kiva's volunteer agreement
  • At least 18 years of age

The waitlist includes: 
  • Name 
  • Email

The full onboarding includes: 
  • An application with questions related to your interest in the volunteer role and potentially relevant experience
  • The application also includes a Kiva loan review policy exercise. Kiva's loan policies relate to borrower privacy and the overall logic of the information shared in the loan profile. You will never be asked to verify if someone should receive a loan.
  • Upon successful completion of the policy review exercise, you will be asked to take an editing test. This editing test will ask you to retain the voice of the Lending Partner--as well as the profile details shared--by not adding, removing, or distorting any of the information. Please note that all applicants, regardless of experience, are required to take a language test.
  • Upon successful completion of the editing test, you will be asked to complete a loan review training. 
  • Upon successful completion of training, you will begin reviewing 40 loans per month on your own time. 

Kiva Translation

What do Kiva Volunteer Translators do?

Kiva’s mission is to expand financial access to help underserved communities thrive. The 400+ volunteers that make up Kiva’s Review and Translation Program support this mission by editing, translating, and providing a thorough policy review of loan profiles from around the world.  Loan profiles provide a brief overview of a given Kiva borrower’s background and loan use. 

Kiva Volunteer Translators translate loan profiles and review them to ensure that each profile is clear to lenders and complies with Kiva’s policies. You can review examples on Kiva’s Lend page. In return for the time and effort they spend translating for Kiva, volunteers have the chance to use their language skills to help create opportunity around the world. This is a remote volunteer position.

Once you have gone through a testing and training process to enter the program and gain access to Kiva’s Review and Translation platform, you can review and edit Kiva loans on your desktop or laptop computer wherever you have an internet connection, e.g., your home, office, local coffee shop, airport lounge, the beach, etc. Complete review on devices other than desktop or laptop computers is not possible at this time, as key policy fields are not accessible for smartphones or tablets.

Loans are posted by Lending Partners daily and are reviewed in order of priority based on when we receive them. The platform provides a great deal of flexibility, as you can self-assign loans to review at any time of the day or night. 

Kiva currently has volunteer teams for translation from French, Portuguese*, Russian, and Spanish into English.

*Due to low Portuguese loan volume, translators must also be proficient in Spanish.

Requested qualifications

We are looking for applicants who are proficient in English and who have experience in one (or more) of Kiva’s translation languages. A personal or professional interest in microfinance or international development is also welcome! Applicants should be:

  • Proficient and comfortable with written English
  • Proficient and comfortable with written French, Portuguese, Russian, or Spanish
  • Able to pay close attention to detail and preserve the Lending Partner’s voice while translating loans
  • Able to commit at least 2 hours per week (i.e., about 20 loans per month) for a minimum of 6 months, though one year is preferable
  • Responsive and communicative via email
  • Comfortable with new technology
  • Able to access a desktop or laptop computer and internet -- loan profiles cannot be reviewed properly on a tablet or smartphone
  • Willing to sign Kiva's volunteer agreement
  • At least 18 years of age to apply

The waitlist includes: 
  • Name 
  • Email

The full onboarding includes: 
  • An application with questions related to your interest in the volunteer role and potentially relevant experience
  • The application also includes a Kiva loan review policy exercise. Kiva's loan policies relate to borrower privacy and the overall logic of the information shared in the loan profile. You will never be asked to verify if someone should receive a loan.
  • Upon successful completion of the policy review exercise, you will be asked to take a translation test. This translation test will ask you to retain the voice of the Lending Partner--as well as the profile details shared--by producing a highly literal translation and not adding, removing, or distorting any of the information. Please note that all applicants, regardless of experience, are required to take a language test.
  • Upon successful completion of the translation test, you will be asked to complete a loan review training. 
  • Upon successful completion of training, you will begin reviewing 20 loans per month on your own time. 
 

Kiva Loan Review Team Leaders

Important Dates

 
Deadline

May 31, 2023

Start Date

September 2023

Term

September 2024

What do Kiva Volunteer Loan Review Team Leaders do?

Kiva’s mission is to expand financial access to help underserved communities thrive. The 400+ volunteers that make up Kiva's Review and Translation Program support this mission by editing, translating, and providing a thorough policy review of loan profiles from around the world. Loan profiles provide a brief overview of a given Kiva borrower's background and loan use. 

Kiva Loan Review Team Leaders are an essential part of the Review and Translation Program. Once you join the program as a Team Leader, your responsibilities will include engaging the skills of Kiva's dedicated volunteers. You will need to provide leadership, motivation, and support to a diverse, multicultural, and global community in order to keep loans flowing from Lending Partners to the Kiva website. You will also be creating connections between the volunteer community and Kiva headquarters. This is a remote volunteer position.

As a Loan Review Team Leader, it is important to keep Kiva's processes efficient by providing quick support editors and translators. One of the main ways of providing this support is by regularly contacting team members through email to answer basic questions and solve problems. If you are unable to answer a technical or policy-related question, you can always bring it to a Kiva staff member. Team Leaders also have the chance to be creative by writing weekly updates and developing innovative approaches to strengthen team engagement.

Loan Review Team Leaders help shape the future of the Review and Translation Program at Kiva. As a Team Leader, you will exchange ideas and perspectives with other Team Leaders and Kiva staff in regularly-scheduled conference calls. You will also have the chance to help develop, document and share best practices for future Team Leaders.

A successful candidate will have these essential skills and qualities:

  • Proficient and comfortable with written English
  • Able to commit to 4-6 hours a week for 13 months, including availability for approximately 3 conference calls per quarter with fellow Team Leaders/Kiva staff
  • Is a strong communicator and is organized
  • Can consistently keep track of deadlines and keep up with remote communications 
  • Can create effective working relationships with remote colleagues; is comfortable providing instruction and feedback over email
  • Enjoys working collaboratively in a team environment
  • Enjoys establishing and reaching goals, both for themselves and for their team
  • Has mature judgment and can work with little supervision
  • Is comfortable with internet, email, basic word processing, and spreadsheet programs; regularly checks and responds to email
  • Able to access a desktop or laptop computer and internet - loan profiles cannot be reviewed properly on a tablet or smartphone. 
  • Location: Anywhere, but willing to accommodate occasional conference calls where other time zones are prioritized.
  • Willing to sign Kiva's volunteer and Team Leader agreements
  • You must be at least 18 years of age to apply.


The waitlist includes: 
  • Name 
  • Email

The full onboarding includes: 
  • An application with questions related to your interest in the volunteer role and potentially relevant experience
  • The application also includes a Kiva loan review policy exercise. 
  • Upon successful completion of the application, you will be asked to complete an editing test and a policy review exercise. Kiva's loan policies relate to borrower privacy and the overall logic of the information shared in the loan profile. You will never be asked to verify if someone should receive a loan. Additionally, the editing test will ask you to retain the voice of the Lending Partner--as well as the profile details shared--by not adding, removing, or distorting any of the information. Please note that all applicants, regardless of experience, are required to complete both the exercise and the test.
  • Upon successful completion of the loan review policy exercise and the editing test, you may be asked to participate in an interview. 
  • The number of available Team Leader roles changes each year due to Kiva's needs

Volunteers make an impact

400+

17,000+

27M+

Steps for applying

View all steps

Step 1: Indicate your interest

Please submit your name, email address, and answer a few brief questions to add your name to the waitlist.*

 

Step 2: Apply

We will email you when applications open and invite you to submit a completed application. Be sure to answer each question thoroughly so we can get an accurate understanding of your skills and background. You will also be asked to complete a loan review exercise.

 

Step 3: Test

If your application is selected for the next round, you will be asked to complete a written editing or translation assessment. This will be sent to you and re-submitted to us electronically.

 

Step 4: Offer

Upon successful completion of all previous steps, candidates will be invited to sign a volunteer agreement and begin training. As the entire program is remote, training will take place online.


To learn more about Kiva’s Review and Translation community and read what volunteers are saying about their experiences, visit the Testimonials page.

Want to see volunteers’ favorite loans? Visit Kiva’s Volunteer Favorites page.

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Ready to make a difference?

Apply now!