Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Status update — March 1, 2021

Kiva recently re-assessed the level of risk associated with loans from this Field Partner. During this process, our analysts gathered updated operational and financial information about the institution, spoke with key members of the staff, and analyzed the Field Partner’s loan products. As a result, Alivio Capital's risk rating is now listed as 2.5 stars instead of 1.0 stars.

June 9, 2020 - COVID-19 Update:

Kiva has been in contact with Alivio Capital to understand how we can best support their borrowers during the ever-evolving COVID-19 pandemic. We continue to prioritize the safety and well-being of all staff, borrowers and their families as this global pandemic continues.

While country-specific responses to the crisis vary, most governments have imposed curfews, travel restrictions, and nation-wide shutdowns. This has caused many economies and businesses to grind to a halt. 

As a result, Alivio Capital borrowers may experience difficulty making loan repayments due to the aforementioned restrictions or fallout effects of the virus. Alivio Capital will reschedule loans for Kiva borrowers affected by COVID-19 and, as such, it’s possible that lenders will see a delay in repayments. As an impact-first funder, Kiva is committed to serving our Field Partners, as in past crises. We are sympathetic to temporary increases in repayment delays and delinquency in order to help Field Partners and borrower communities recover. 

Kiva is working closely with Alivio Capital to support them and their borrowers through the COVID-19 crisis. Alivio Capital is sending regular updates to Kiva, and we'll update Partner Pages as we learn more. 

On behalf of Kiva and Alivio Capital, we’re grateful for your continued support through this difficult time. 

Partner Description:

Alivio Capital is a Mexican for-profit organization that provides accessible financing for low-income families to cover medical expenses. Low-income families are often forced to sell family assets or resort to informal lenders in order to pay for unexpected medical bills. By providing these families with accessible financing, Alivio enables patients to, over time, pay their hospital bills and doctor’s fees, as well as to buy any medical equipment needed for their recovery. 


A unique lending approach:

Alivio Capital loans range from $300 to $800 with an annual interest rate of 28%. This rate is half of what some other formal lenders offer and one third of that of other informal lenders. Alivio funds can only be used to pay for hospital bills, cover doctor’s fees, and purchase vital medical equipment. Each client is evaluated based on ad-hoc credit scoring criteria. 


Alivio Capital began operations in Mexico four years ago, and has since been growing at a steady pace. 

With Kiva’s support, Alivio Capital hopes to expand their customer base to include the most vulnerable low-income populations that other formal institutions are not willing to lend to. 

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Aug 9, 2014 Oct 12, 2005
Total Loans $2,957,075 $1,592,501,645
Amount of raised Inactive loans $18,750 $577,700
Number of raised Inactive loans 23 201
Amount of Paying Back Loans $574,550 $162,784,650
Number of Paying Back Loans 851 198,589
Amount of Ended Loans $2,363,775 $1,429,139,295
Number of Ended Loans 3,682 1,888,532
Delinquency Rate 26.13% 16.99%
Amount in Arrears $83,160 $17,265,868
Outstanding Portfolio $304,030 $101,626,943
Number of Loans Delinquent 316 52,893
Default Rate 3.10% 1.69%
Amount of Ended Loans Defaulted $73,324 $24,216,264
Number of Ended Loans Defaulted 167 60,169
Currency Exchange Loss Rate 0.81% 0.40%
Amount of Currency Exchange Loss $24,027 $6,915,950
Refund Rate 0.20% 0.59%
Amount of Refunded Loans $5,825 $9,457,725
Number of Refunded Loans 8 8,817

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 51.18% 77.42%
Average Loan Size $649 $392
Average Individual Loan Size $649 $601
Average Group Loan Size $0 $1,800
Average number of borrowers per group 0 8
Average GDP per capita (PPP) in local country $15,600 $5,684
Average Loan Size / GDP per capita (PPP) 4.16% 6.90%
Average Time to Fund a Loan 13.24 days 8.06 days
Average Dollars Raised Per Day Per Loan $49.03 $48.64
  Average Loan Term 14.61 months 11.35 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 74 969,693
  Journaling Rate 1.54% 42.43%
  Average Number of Comments Per Journal 0.00 0.03
  Average Number of Recommendations Per Journal 0.00 0.68

Borrowing Cost Comparison (based on 2016 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 39% 74.00% PY 26.61% PY
  Profitability (return on assets) 1.08% 1% -0.34%
  Average Loan Size (% of per capita income) N/A 4.00% 11.35%

Country Fast Facts

Field Partner Staff

Lourdes Flandes
Arturo Galvan
Ramiro Ibarra
Patricio Villareal