Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Maya is an officially registered Economic Enterprise founded and still under the umbrella of the Foundation for the Support of Women’s Work (FSWW), a Turkish NGO whose mission is to improve womens’ economic well-being and quality of life. From its belief in the power of grassroots solutions, and respect for womens’ own abilities to improve their situations in life, the FSWW founded began working in Microcredit in 1995. These efforts were interrupted by the Marmara earthquake in 1999, and Maya was finally established in 2002, in part to help women improve their circumstances in the wake of the disaster. 

Maya aims to communicate with every client one-on-one through the loan application, evaluation, approval and monitoring processes in order to provide loans quickly, easily and with minimal transactional costs. Maya loan officers come from the communities it serves, and aim to go beyond providing credit to help clients access support to confront personal issues, access buyers for their products, and more. 

Loan products

1.     Solidarity group loans:
-      Do not require collateral
-      Offered to groups of 3-10 women who know and trust each other.

2.       Individual loans
-      Require collateral
-      Offered to women who need larger loans, or who cannot form groups

3.       Emergency loans
-      Provided to existing clients who urgently need funds for such needs as health care, school fees, or maintenance for their home.

Maya currently serves its clients through a network of branch offices in Kocaeli, Eskisehir, Duzce, Sakarya, and Istanbul and is headquartered in Istanbul.

Foundation for the Support of Women’s Work's facebook page:

September 15, 2011

Kiva's new risk rating system, which now includes half stars, has enabled us to display Maya's risk rating with a higher level of granularity. As a result, Maya's risk rating will now be displayed as 1.5 stars instead of 2 stars. 

We have prepared a blog post with more information on Kiva's new and enhanced risk rating system, along with a chart showing the relative magnitude of the overall changes for Kiva's portfolio.  To view that, please go here:

Maya has been informed of the change in the display of their rating on Kiva's website.


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Aug 12, 2011 Oct 12, 2005
Total Loans $1,152,775 $1,370,640,350
Amount of raised Inactive loans $0 $239,375
Number of raised Inactive loans 0 123
Amount of Paying Back Loans $42,100 $142,474,075
Number of Paying Back Loans 146 186,132
Amount of Ended Loans $1,110,675 $1,227,926,900
Number of Ended Loans 2,763 1,585,784
Delinquency Rate 0.00% 11.16%
Amount in Arrears $0 $9,657,694
Outstanding Portfolio $22,433 $86,574,393
Number of Loans Delinquent 0 40,561
Default Rate 0.05% (See Note) 1.76%
Amount of Ended Loans Defaulted $563 $21,590,974
Number of Ended Loans Defaulted 1 52,311
Currency Exchange Loss Rate 2.18% 0.38%
Amount of Currency Exchange Loss $25,132 $5,230,973
Refund Rate 0.00% 0.59%
Amount of Refunded Loans $0 $8,124,325
Number of Refunded Loans 0 8,088

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 100.00% 76.47%
Average Loan Size $395 $393
Average Individual Loan Size $394 $609
Average Group Loan Size $1,705 $1,759
Average number of borrowers per group 3.2 7.8
Average GDP per capita (PPP) in local country $19,600 $5,762
Average Loan Size / GDP per capita (PPP) 2.01% 6.81%
Average Time to Fund a Loan 0.5 days 7.1 days
Average Dollars Raised Per Day Per Loan $790.44 $55.31
  Average Loan Term 6.94 months 11.36 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 2,432 814,630
  Journaling Rate 81.00% 43.09%
  Average Number of Comments Per Journal 0.01 0.03
  Average Number of Recommendations Per Journal 0.00 0.79

Borrowing Cost Comparison (based on 2016 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 15% PY N/A 25.79% PY
  Profitability (return on assets) 2.01% N/A -2.26%
  Average Loan Size (% of per capita income) 5.20% 4.00% 13.08%

Country Fast Facts

Field Partner Staff

Senay Cevik
Didem Demircan
Didem Rastgeldi