Kiva conducts regular, ongoing monitoring of all Lending Partners, but only posts status updates here in response to relevant, major changes at the partner.

July 9, 2020 - COVID-19 Update:

Kiva has been in contact with National Microfinance Bank (NMB) to understand how we can best support their business and borrowers during the ever-evolving COVID-19 pandemic. We continue to prioritize the safety and well-being of all staff, borrowers and their families as this global pandemic continues.

While country-specific responses to the crisis vary, most governments have imposed curfews, travel restrictions, and nation-wide shutdowns. Jordan has imposed temporary moratoriums on loan payments, affecting not only microfinance, but the economy as a whole. This has caused many economies and businesses to grind to a halt. 

As a result, borrowers and National Microfinance Bank (NMB) may experience difficulty making and collecting loan repayments due to the aforementioned restrictions or fallout effects of the virus. Over the coming months, it’s possible that lenders will see a delay in repayments and new loans posted by National Microfinance Bank (NMB). As an impact-first funder, Kiva is committed to serving our Lending Partners, as in past crises. We are sympathetic to temporary increases in repayment delays and delinquency in order to help Lending Partners and borrower communities recover. 

Kiva is working closely with National Microfinance Bank (NMB) to support them and their borrowers through the COVID-19 crisis. National Microfinance Bank (NMB) is sending regular updates to Kiva, and we'll update Partner Pages as we learn more. 

On behalf of Kiva and National Microfinance Bank (NMB), we’re grateful for your continued support through this difficult time.

Partner Description

Al-Watani (National Microfinance Bank) is a Jordanian private shareholding not-for-profit Company that works in the development of the local communities through enabling the underserved segments of society with proper access to the financial services in order to boost their participation in the economic activities and become energetically members in their society, to meet this aim Al-Watani is providing the income-generating projects with the needed finance for establishing or expending purposes along with spreading a culture of microcredit and entrepreneurship throughout the country.
Al-Watani also aims to implement a poverty alleviation strategy by significantly increasing the productivity of existing micro and small entrepreneurs of Jordan, particularly women, also providing services to improve the standard of living of our clients such as loans for education, health care, home improvement...etc., taking into consideration the needs of the current and potential clients for the non-financial services aiding them in improving their productivity through the training on the financial and managerial skills, facilitating the participation in the exhibitions and bazars, forming and managing the business networks, and much more.
Al-Watani maintains its competitive edge in the market by designing, piloting and rolling out different flexible loan products; opening a wide network of decentralized branches; and building strategic partnerships.  One of Al-Watani’s goals is to build a financially sustainable microfinance institution by employing cost efficient methodologies and accessing a board variety of financing sources.
In March 27, 2006 under the patronage of Her Majesty Queen Rania and His Highness’ Prince Talal bin Abdul-Aziz, Al-Watani disbursed its first loans and opened three branches. We now have fourteen branches throughout Jordan and serve over 38,000 clients through a variety of loan products including, education, health, home-improvement and business-related loans in amounts ranging from 300 to 70,000 USD. The repayment period ranges between 1 to 48 months depending on the cash flow of the business and the type of loan. In 2013, Al-Watani launched the micro-insurance (Inpatient health insurance) which provides clients with low-income and not covered by health insurance the opportunity to get excellent medical services and treatment, which would enable them to improve their standard of living and meet the various emergency conditions. With our diverse financial service offerings, we aim to promote productive projects and enhance the livelihoods of underserved members of Jordan’s society.

Repayment Performance on Kiva

    This Lending Partner All Kiva Partners
  Start Date On Kiva Mar 30, 2011 Oct 12, 2005
Total Loans $14,484,095 $1,962,636,330
Amount of raised Inactive loans $0 $715,425
Number of raised Inactive loans 0 485
Amount of Paying Back Loans $1,489,940 $155,418,235
Number of Paying Back Loans 1,081 181,139
Amount of Ended Loans $12,994,155 $1,775,906,450
Number of Ended Loans 11,629 2,383,039
Delinquency Rate 14.25% 11.39%
Amount in Arrears $128,339 $10,640,926
Outstanding Portfolio $802,215 $93,458,977
Number of Loans Delinquent 526 44,447
Default Rate 0.88% 1.82%
Amount of Ended Loans Defaulted $114,768 $32,352,443
Number of Ended Loans Defaulted 223 84,926
Currency Exchange Loss Rate 0.00% 0.49%
Amount of Currency Exchange Loss $0 $12,028,211
Refund Rate 0.72% 0.54%
Amount of Refunded Loans $103,800 $10,528,825
Number of Refunded Loans 66 9,602

Loan Characteristics On Kiva

    This Lending Partner All Kiva Partners
  Loans to Women Borrowers 60.20% 78.24%
Average Loan Size $1,121 $392
Average Individual Loan Size $1,141 $589
Average Group Loan Size $1,208 $1,893
Average number of borrowers per group 2 8.3
Average GDP per capita (PPP) in local country $6,100 $5,599
Average Loan Size / GDP per capita (PPP) 18.38% 7.00%
Average Time to Fund a Loan 13.35 days 8.94 days
Average Dollars Raised Per Day Per Loan $84.00 $43.85
  Average Loan Term 17.33 months 11.47 months

Journaling Performance on Kiva

    This Lending Partner All Kiva Partners
  Total Journals 23,041 1,181,853
  Journaling Rate 88.07% 42.25%
  Average Number of Comments Per Journal 0.00 0.02
  Average Number of Recommendations Per Journal 0.00 0.57

Borrowing Cost Comparison (based on 2016 data)

    This Lending Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 37% PY 34.00% PY 27.02% PY
  Profitability (return on assets) 10% 6.8% -3.03%
  Average Loan Size (% of per capita income) N/A 14.00% 0.00%

Country Fast Facts

Lending Partner Staff

Kareem Al Khaldi
Nour Al Kloub
Lama Al Omari
Ahmad Saleh