Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Partner Description:

MicroKing Finance is one of Zimbabwe's leading microfinance institutions and provides savings and credit services to micro, small, and medium enterprises in Zimbabwe.  As of the first quarter of 2011, the institution had 7 branches in Zimbabwe in Harare, Chitungwiza, Masvingo, Mbare, Mutare,  Bulawayo and Gweru.  MicroKing serves more than 10,000 clients with a portfolio in excess of US$7M.

The microfinance market in Zimbabwe is highly underdeveloped and continues to adjust to the new realities of the Zimbabwe economy.  Prior to 2009, the Zimbabwe dollar was the only permissible currency for business transactions and was rapidly devalued from hyperinflation:

Year       Inflation rate (consumer prices)

2002       134.50 %
2003       384.70 %
2004       133.00 %
2005       266.80 %
2006       976.40 %
2007       12,563.00 %
2008       11,200,000.00 %

In early 2009, the Reserve Bank of Zimbabwe formally allowed the US dollar to operate as a secondary currency and, practically, became the primary currency of transactions in the country.  MicroKing and it clients almost exclusively transact in US dollars as of early 2011.

During the period of hyperinflation, microfinance loans in Zimbabwe were extended for extraordinarily short terms and generally to cross-border traders.  As of early 2010, loans continued to be extended over short time horizons reflecting short term financing for portfolios, concerns about continued economic and political stability, and frequent borrower business orientations to quick turnover activities

MicroKing has a long history in Zimbabwe and was originally founded in July 2001 as a division of Kingdom Bank Limited, a commercial bank in Zimbabwe, to provide high quality financial services to the under-banked but rapidly growing Zimbabwean informal sector. Since 2005, MicroKing has been 100% owned by Kingdom Financial Holdings Limited and is registered as a microfinance institution through the Reserve Bank of Zimbabwe.  The organization is financed by Kingdom Bank, a sister entity, as well as via loans from Triple Jump (Dutch microfinance lender) and Mercy Corps (on an agricultural value chain project).

Kiva loans at MicroKing are unique and are only provided to group loan clients.  Kiva loans have the following attributes:

Loan Term: 3-24 months
Grace Period: 0-4 months
Interest Rate: 36% annualized declining balance
Fees: 5% upfront
Compulsory Savings: None

Pricing on Kiva loans is significantly reduced (40% lower than non-Kiva loans) but provided at levels that ensure MicroKing can remain sustainable.

Note: MicroKing's loans are guaranteed against institutional default (failure of MicroKing to repay Kiva lenders if the borrower repays MicroKing) by MicroKing's parent company: Kingdom Financial Holdings Limited.

Status Update - August 13, 2012

This spring, MicroKing's delinquency rates became abnormally high. As a result, the organization has decided to restructure part of its Kiva portfolio. It will be re-evaluating the repayment terms of certain borrower groups to ease the burden on clients who are having difficulty repaying their loans on time.

Unfortunately, it is impossible to change the repayment schedule of a loan once it is posted to Kiva. This means that clients may show up on Kiva as delinquent, even though they are not. This is becauseMicroKing is collecting less per installment than reflected on the website. For example, a loan that originally had a 12-month repayment term may be restructured to 18 months so that the client can pay less per installment. 

MicroKing's decision to restructure will affect delinquency rates in two places on Kiva: 

1. MicroKing's overall delinquency rate will be artificially high.

2. MicroKing borrowers may appear delinquent on Kiva when they are actually paying back on time per their restructured payment schedules.

MicroKing attributes repayment difficulty to seasonality and low-liquidity during the months of January, February and March in Zimbabwe. During this period, many people need to pay school fees, and agricultural workers must buy inputs like seed and fertilizer. The lack of disposable cash in the market hurts Kiva borrowers who are primarily employed in retail and cross-border trade.

A Note on MicroKing’s Portfolio Yield:
We care deeply about the cost that Kiva borrowers pay for their loans, which is why fair pricing is a core part of our initial due diligence process for Field Partners. With Kiva's 0% capital, many of our Field Partners are also able to add additional value to their loans by reducing interest rates, offering non-financial services or creating new loan products.
For partners with reported portfolio yields or average APRs higher than 50%, Kiva takes steps to check that the high rates are justified by the impact of the loans. Kiva also verifies that the partner is not generating unreasonable profits or paying inflated salaries, and that the partner’s elevated operating costs are justified by its operating environment and/or the design of its loan products.
We seek to support loans that don’t impose an unjustifiable cost burden on hardworking borrowers. We nevertheless recognize that in order to reach vulnerable and excluded people with high-impact products and services, some of our partners incur high costs that necessitate charging higher-than-average costs to borrowers in order to allow for sustainability and scale. With this partner, Kiva capital is supporting a loan product that costs less than the partner's typical products.
Factors that drive up the costs that this partner organization charges its borrowers include:

     • They operate in an area with a limited or poorly functioning banking system. This makes it difficult to access funding locally, and makes it more challenging to send and receive payments on loans from outside the country.
     • They’re based in an area with a high cost of living and doing business. This is often due to the high demand and low supply of adequate housing and goods.
     • They pay high interest rates on the loans they take from banks and other funders, given the market in which they operate. This means they need more support from innovative sources like Kiva to reduce costs and pass savings on to borrowers.
     • They operate in a market where microfinance is highly underdeveloped. This means that finding, training and maintaining qualified staff is more expensive and difficult than in more-developed markets.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Mar 30, 2011 Oct 12, 2005
Total Loans $1,968,275 $665,003,550
Amount of raised Inactive loans $0 $371,875
Number of raised Inactive loans 0 250
Amount of Paying Back Loans $221,525 $128,569,650
Number of Paying Back Loans 233 141,854
Amount of Ended Loans $1,746,750 $536,062,025
Number of Ended Loans 910 670,638
Delinquency Rate 36.97% 5.38%
Amount in Arrears $36,061 $4,487,284
Outstanding Portfolio $97,536 $83,421,957
Number of Loans Delinquent 203 16,029
Default Rate 3.91% 1.11%
Amount of Ended Loans Defaulted $68,378 $5,954,672
Amount of Ended Loans $1,746,750 $536,062,025
Number of Ended Loans Defaulted 127 17,854
Currency Exchange Loss Rate 0.00% 0.17%
Amount of Currency Exchange Loss $0 $1,106,295
Refund Rate 1.16% 0.71%
Amount of Refunded Loans $22,900 $4,695,700
Number of Refunded Loans 10 5,220

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 80.79% 74.23%
Average Loan Size $450 $417
Average Individual Loan Size $688 $655
Average Group Loan Size $2,191 $1,841
Average number of borrowers per group 5.1 8
Average GDP per capita (PPP) in local country $400 $3,389
Average Loan Size / GDP per capita (PPP) 112.60% 12.31%
Average Time to Fund a Loan 7.27 days 6.05 days
Average Dollars Raised Per Day Per Loan $61.94 $69.00
  Average Loan Term 7.28 months 10.62 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 338 328,689
  Journaling Rate 28.59% 41.77%
  Average Number of Comments Per Journal 0.00 0.07
  Average Number of Recommendations Per Journal 0.00 1.69

Borrowing Cost Comparison (based on 2013 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 61% PY 59.00% PY 33.02% PY
  Profitability (return on assets) 11.7% N/A -0.68%
  Average Loan Size (% of per capita income) 173.30% 138.00% 36.66%

Country Fast Facts

Field Partner Staff

Zvakanaka Bhasira
Llyod Bororwe
Mordecai Samuel Burutu
Lovejoy Chakwenya
Precious Chinyanga
Shamiso Dhliwayo
Gift Dube
Gloria Dube
Zibusiso Gumpo
Zibusiso Gumpo
Farai Gwela
Kudzayi Hove
Brian Jongwe
Brian Jongwe
Graham Kembo
Luckmore Kuwaza
Regious Mabika
Emelencia Machesa
Emelencia Machesa
Mercy Mapfuti
Paddington Muskwe
Melinder Ngwarai
Margaret Ntambalink
Nyasha Nyambuya
Tambudzai Nyamundanda
Leopold Ruswa
Briaton Saungweme
Edith Zambuko

Kiva Fellow(s)

Teresa Murphy