Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Status update — March 20, 2017

Kiva's efforts to recover lender funds from Milango, including engaging a local lawyer, have proven unsuccessful at recovering the amount owed to Kiva. As a result, we don't believe future repayment is likely. All remaining loans have been defaulted and the partnership is now closed. 

Status update — November 1, 2016

Since the last update, Kiva engaged a local lawyer in Kenya to follow up on Milango's owed payments to Kiva. The lawyer has written 2 demand letters to Milango, but has yet to have any success in recovering the current debt which still totals $183,050.33. Kiva, working together with the local lawyer, continues to make efforts to recover lender funds. We are now exploring a few other legal options and will keep lenders updated as more information becomes available.

Status update — May 10, 2016

Following the 12 month agreed upon grace period which concluded in December 2015, Kiva has tried unsuccessfully to recover Milango’s current debt, which totals $183,050.33. Kiva has made every effort possible to recover lender funds, however Milango has only 1 branch that's currently operational and their delinquency rate is currently reflected as 99.76%. Kiva is considering taking legal actions against Milango and will keep lenders updated as more information becomes available.

Status update — December 19, 2014

In the second half of 2014, Milango stopped remitting monthly loan repayments to Kiva. As of December 2014, Milango Financial Services has a total of $155,219.30 currently in arrears, out of a total outstanding portfolio of $178,331.89. As a result, its delinquency rate as expressed on the Kiva’s website is currently 82.40%.

At the request of Milango, Kiva has agreed to allow a twelve month grace period to allow the organization to recover from high portfolio delinquency and seek additional funding. During this period Milango will not be actively raising funds on the Kiva website. Kiva will continue to monitor the situation provide additional updates as they become available.

Status update — July 15, 2014

Milango is not currently raising funds on the Kiva platform. They have a total outstanding balance $204,160 owed to Kiva. Kiva and Milango have reached a restructure agreement with a new repayment plan. Milango will pay Kiva $12K per month until their balance is cleared. Milango continues to remit monthly payments on time to Kiva.

Partner description: 

Milango Financial Services is a private limited company by shares registered in Kenya in the year 2009. Their head office is located in Mombasa town on Moi Avenue at Rozina house next to the famous Mombasa elephant tusks opposite Uhuru Gardens. The organization is currently serving 4 Counties of the larger coast region which has 6 Counties. Their desire is to have a presence in all of the counties and Extend operations in the neighboring lower Eastern Counties by year 2012.

Milango is particularly focused on women and the youth, as both categories are largely excluded in the mainstream financial markets and the form a large portion of the base of the pyramid. The organization sees itself as agents to spur acceleration of including these two demographics to the banked statistics and not just statistically but much more with tangible transformation both to their lives and their communities.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Sep 28, 2011 Oct 12, 2005
Total Loans $1,378,325 $1,781,490,640
Amount of raised Inactive loans $0 $814,125
Number of raised Inactive loans 0 851
Amount of Paying Back Loans $0 $156,994,320
Number of Paying Back Loans 0 182,938
Amount of Ended Loans $1,378,325 $1,618,488,995
Number of Ended Loans 2,920 2,146,809
Delinquency Rate 0.00% 15.83%
Amount in Arrears $0 $15,422,675
Outstanding Portfolio $0 $97,411,333
Number of Loans Delinquent 0 83,464
Default Rate 15.60% 1.71%
Amount of Ended Loans Defaulted $214,960 $27,722,888
Number of Ended Loans Defaulted 992 72,076
Currency Exchange Loss Rate 0.04% 0.46%
Amount of Currency Exchange Loss $601 $9,555,807
Refund Rate 0.19% 0.56%
Amount of Refunded Loans $2,650 $10,002,420
Number of Refunded Loans 5 9,208

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 55.60% 77.84%
Average Loan Size $472 $389
Average Individual Loan Size $472 $594
Average Group Loan Size $0 $1,844
Average number of borrowers per group 0 8.2
Average GDP per capita (PPP) in local country $1,800 $5,624
Average Loan Size / GDP per capita (PPP) 26.23% 6.92%
Average Time to Fund a Loan 7.05 days 8.48 days
Average Dollars Raised Per Day Per Loan $66.97 $45.89
  Average Loan Term 9.19 months 11.39 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 1,261 1,086,263
  Journaling Rate 35.55% 42.54%
  Average Number of Comments Per Journal 0.00 0.03
  Average Number of Recommendations Per Journal 0.00 0.62

Borrowing Cost Comparison (based on 2009 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 41% PY 36.00% PY 26.18% PY
  Profitability (return on assets) N/A 0.5% 0.00%
  Average Loan Size (% of per capita income) N/A 56.00% 0.00%

Country Fast Facts

Field Partner Staff