Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Since 2004, the Center of Small Enterprise Development Assistance (SEDA), began supplying micro-finance services to low income and disadvantaged people in rural areas of Hanoi and the northern provinces of Vietnam through its Binh Minh Micro-Finance Program (Binh Minh). As of 2008, Binh Minh has served over 4,425 clients. Approximately 97% of the loans made are to women and close to 70% of the total loans are made to low income families.

SEDA’s driving vision is to create “a society without poverty” and improve the living standards of the community by providing four main services: (1) market surveys of areas of need and expansion; (2) credit to low income clients; (3) investment opportunities such as savings and insurance; and (4) business development training and consultations to clients.

 Four different types of loans are available to low income clients:

 Emergency Loans (2-5 months loan duration)

 Short-term Loans (6-12 months loan duration)

 Average Loans (12 months loan duration)

 Loan sizes range from 500,000 VND to 9,500,000 VND. The loan size increases with the loan cycle at a flat interest rate from 0.88% to 1.02% per month. Clients repay their loans on a weekly basis.

 Binh Minh’s mission is to “become one of the leading financially self-sufficient Micro-Finance Institutions in Vietnam to improve the living standards, life & social skills, and reduce risk for households, especially women and low-income persons by providing appropriate, convenient and friendly micro-finance products and services to a wide market with professional staff.” Its operational self-sufficiency ratio increased from 43% in 2005 to 98% in 2008. As of 2009, Binh employs of 31 staff persons working in 3 branch offices under the direction of 2 regional offices. As of 2008, Binh Minh’s loan portfolio is approximately $660,200 USD with the value of client savings at $138,253 USD. SEDA is a non-governmental, not-for-profit organization.

 SEDA (through its Binh Minh Micro-Finance Program) has won several prestigious awards for its work, including the “Capital Golden Star—2008” Award for Micro-finance Products from the Vietnam Young Entrepreneurs Organization, the “Thang Long Young Entrepreneurs—2007” Award approved by the Chairman of Hanoi People’s Committee; and the “Good Performance Micro-Finance Institution—2007” Award conducted by Citi Foundation and Vietnam Micro-finance Working Group.

To join SEDA's lending team visit:

July 9, 2015

SEDA has been unable to remit funds to Kiva because the Vietnamese government has updated regulations for NGOs, and NGOs are no longer allowed to transfer funds out of the country. Upon learning of this issue in November, 2014, Kiva paused fundraising for new loans to SEDA borrowers. SEDA has already started the process to convert from an NGO to a non-banking financial institution which should resolve the situation. Once this change is completed, SEDA plans to send funds to Kiva, at which time Kiva will consider resuming fundraising for loans to SEDA borrowers.

February 4, 2015
SEDA is currently behind on repaying funds owed to Kiva lenders. The organization has encountered unexpected delays in the repayment process waiting for approval from the central bank in Vietnam. We thank lenders for their patience while SEDA works to overcome this barrier. Kiva will continue to actively monitor the situation and follow up regularly in an effort to recover any and all payments due to lenders.

March 2, 2011

SEDA currently has $9,097 in loans on Kiva currently in arrears, out of a total outstanding portfolio of $134,787. As a result, its delinquency rate as expressed on the Kiva website is currently 6.75%.

In late February 2011, SEDA sent $61,804 in funds collected on their Kiva loans. Once this payment has been processed and distributed to Kiva lenders, SEDA's delinquency rate as expressed on the Kiva website should fall from its current level.

We will keep this page updated with further updates as information becomes available.

March 1, 2011

The Center of Small Enterprise Development Assistance (SEDA) has been a longstanding partner of Kiva's for over three years, successfully paying back $703,350 in loans since the partnership began in October of 2007.

This partner update provides information on several actions Kiva has taken over the last few months, with respect to Kiva loans made through SEDA.

Client Waiver and Consent

Kiva asks that all borrowers whose loans are posted on the Kiva website sign a client waiver and consent, indicating that they are aware that their photo and story will be published on the Kiva website. While signing the waivers, loan officers are expected to explain to borrowers why their picture is being taken and how their story will be shared. Client waiver and consents help protect clients and help make sure that they are comfortable with their information being shared and the manner in which it will be presented to third parties.

In October of last year, Kiva visited SEDA and discovered that they were not consistently using a client waiver and consent with their borrowers. As a result, SEDA temporarily stopped posting loans on the website while Kiva's team worked with SEDA to consistently get signed client waiver and consents from their borrowers.

Risk Rating Migration

During the same visit, Kiva conducted on-site monitoring at SEDA in order to re-assess the level of risk posed by this institution as part of an ongoing effort to fully migrate risk ratings to our new risk rating system (which is described in greater detail at During this visit our analysts were able to gather updated operational and financial information about the institution, as well as meet with key members of the staff.

The information gathered during this visit led us to decrease SEDA's risk rating from 4 to 2 stars. The analysts found that SEDA’s risk variables, reviewed in the new risk rating model, were most representative of a 2-Star rating. SEDA was informed of our analysts’ findings and their corresponding decline in rating.


After agreeing to use client waiver and consents with their borrowers on a consistent basis, SEDA began posting loans on the Kiva website again in January. This fundraising was subject to several conditions, including the consistent usage of client waiver and consents, and the regular sending of both information and repayments.

In February of 2011, SEDA sent $33,358.85 in funds collected on their Kiva loans. After this payment was processed, SEDA had $619 in loans on Kiva in arrears out of a total outstanding portfolio of $134,821. Its delinquency rate as expressed on the Kiva website went down to 0.46%.

We will keep this page updated with further updates as information becomes available.


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Oct 30, 2007 Oct 12, 2005
Total Loans $2,219,225 $722,016,825
Amount of raised Inactive loans $0 $305,975
Number of raised Inactive loans 0 236
Amount of Paying Back Loans $337,575 $134,376,175
Number of Paying Back Loans 341 154,618
Amount of Ended Loans $1,881,650 $587,334,675
Number of Ended Loans 2,356 728,195
Delinquency Rate 81.06% 8.54%
Amount in Arrears $155,261 $7,477,509
Outstanding Portfolio $191,543 $87,526,106
Number of Loans Delinquent 341 29,073
Default Rate 0.00% 1.17%
Amount of Ended Loans Defaulted $0 $6,846,848
Amount of Ended Loans $1,881,650 $587,334,675
Number of Ended Loans Defaulted 0 19,789
Currency Exchange Loss Rate 0.00% 0.27%
Amount of Currency Exchange Loss $0 $1,945,073
Refund Rate 0.39% 0.68%
Amount of Refunded Loans $8,600 $4,905,575
Number of Refunded Loans 9 5,418

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 95.52% 74.41%
Average Loan Size $326 $416
Average Individual Loan Size $437 $653
Average Group Loan Size $1,452 $1,848
Average number of borrowers per group 5 8
Average GDP per capita (PPP) in local country $5,600 $5,937
Average Loan Size / GDP per capita (PPP) 5.83% 7.01%
Average Time to Fund a Loan 1.97 days 6.38 days
Average Dollars Raised Per Day Per Loan $165.63 $65.19
  Average Loan Term 11.23 months 10.77 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 267 354,708
  Journaling Rate 9.41% 41.28%
  Average Number of Comments Per Journal 0.24 0.06
  Average Number of Recommendations Per Journal 15.69 1.56

Borrowing Cost Comparison (based on 2013 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 26% PY 22.00% PY 31.80% PY
  Profitability (return on assets) 0.8% 7.2% -1.81%
  Average Loan Size (% of per capita income) 14.00% 11.00% 19.39%

Country Fast Facts

Field Partner Staff

Linh Chau
Tuan Dahn
Hoa Do Minh
Jonathan Fung
Tran Hung
Le Huong
Thủy Hà Kiều Đỗ
Thu Le Thi
Van Mai Khanh
Nam Ngo Hong
Hoa Ngo Thi
Nguyễn Ngọc Anh
Long Nguyen
Thom Nguyen
Tuan Nguyen
Luyến Nguyễn Hồng
Ngân Nguyễn Thị
Tuyen Nguyen Thi
Linh Pham Diep
Ha Thanh Nguyen
Lan Thi Do
Ha Thu Do
Hien Tran
Huong Vu
Huong Vu Thu
Tuấn Đoàn Anh