Anh Chi Em (ACE), meaning “Brothers and Sisters” in Vietnamese, is a Microfinance Program created by a Frech Non-Governmental Organization, Entrepreneurs du Monde, that supports vulnerable and marginalized individuals and groups in the severely underserved districts of Dien Bien and Muong Ang in Northern Vietnam. By providing remote and rural populations with access to financial services, technical trainings and social programs,, ACE aims to empower communities to improve their own living conditions.
Launched in 2007 by the French non-profit Entrepreneurs du Monde, ACE focuses in particular on the financial inclusion of women from marginalized ethnicities and individuals affected by socio economic issue and health problem like AIDS. Most clients work in small scale agricultural and animal husbandry. Currently, the organization serves over 3,700 active borrowers located across 14 communes, with an eye to expand its outreach in 2014. 
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ACE offers two flexible loan products, alongside a voluntary and compulsory savings services. The amortizing and bullet loans provide borrowers with key capital at an yearly interest rate of 18%, compared to the national averages of 23.01%. The savings product pays clients 6% returns on their savings per annum.
Beyond its financial products, ACE offers various community development services, including business, social and agricultural trainings, advice/counselling appointments, and home visits. Through partnerships with local agricultural experts and foreign NGOs, such as Agronomes et Vétérinaires Sans Frontières, the organization aims to bring new and efficient farming practices to the region.
ACE also facilitates educational programs on topics including HIV/AIDS prevention, nutrition, hygiene and waste management. In 2012, over 9,500 clients attended the business, social and agriculture training organised by the socio-economic team.  
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A unique lending approach:
Anh Chi Em is currently scaling its operations and plans to expand its services into other communes of existing district and into a new district in 2014. To date, ACE’s low interest rates and community-focused services have prevented the organization from becoming financially sustainable and self-scaling. This partnership is critical in supporting the growth of an organization that provides unrelenting support to underserved and marginalized populations in Northern Vietnam.  Kiva lender’s funds are used to provide more loans to borrowers.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Dec 13, 2013 Oct 12, 2005
Total Loans $311,100 $721,829,175
Amount of raised Inactive loans $0 $314,100
Number of raised Inactive loans 0 246
Amount of Paying Back Loans $198,700 $134,283,300
Number of Paying Back Loans 101 154,393
Amount of Ended Loans $112,400 $587,231,775
Number of Ended Loans 55 728,084
Delinquency Rate 0.71% 8.64%
Amount in Arrears $1,209 $7,553,427
Outstanding Portfolio $170,123 $87,412,143
Number of Loans Delinquent 8 29,508
Default Rate 0.00% 1.17%
Amount of Ended Loans Defaulted $0 $6,842,865
Amount of Ended Loans $112,400 $587,231,775
Number of Ended Loans Defaulted 0 19,785
Currency Exchange Loss Rate 0.00% 0.27%
Amount of Currency Exchange Loss $0 $1,945,073
Refund Rate 0.00% 0.68%
Amount of Refunded Loans $0 $4,905,575
Number of Refunded Loans 0 5,418

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 97.01% 74.41%
Average Loan Size $228 $416
Average Individual Loan Size $0 $653
Average Group Loan Size $1,994 $1,848
Average number of borrowers per group 8.8 8
Average GDP per capita (PPP) in local country $5,600 $5,937
Average Loan Size / GDP per capita (PPP) 4.07% 7.01%
Average Time to Fund a Loan 15.27 days 6.38 days
Average Dollars Raised Per Day Per Loan $14.92 $65.21
  Average Loan Term 10.59 months 10.77 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 55 354,484
  Journaling Rate 62.96% 41.29%
  Average Number of Comments Per Journal 0.00 0.06
  Average Number of Recommendations Per Journal 0.00 1.56

Borrowing Cost Comparison (based on 2013 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 19% PY 22.00% PY 31.80% PY
  Profitability (return on assets) 0.1% 7.2% -1.91%
  Average Loan Size (% of per capita income) N/A 11.00% 19.39%

Country Fast Facts

Field Partner Staff

Jeanne De Guillebon
Duong Nguyen Thuy
Gael Stephen
Luong Tuan