Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Status Update – December 19, 2014

In the second half of 2014, Milango stopped remitting monthly loan repayments to Kiva. As of December 2014, Milango Financial Services has a total of $155,219.30 currently in arrears, out of a total outstanding portfolio of $178,331.89. As a result, its delinquency rate as expressed on the Kiva’s website is currently 82.40%.

At the request of Milango, Kiva has agreed to allow a twelve month grace period to allow the organization to recover from high portfolio delinquency and seek additional funding. During this period Milango will not be actively raising funds on the Kiva website. Kiva will continue to monitor the situation provide additional updates as they become available.

Status Update – July 15, 2014

Milango is not currently raising funds on the Kiva platform. They have a total outstanding balance $204,160 owed to Kiva. Kiva and Milango have reached a restructure agreement with a new repayment plan. Milango will pay Kiva $12K per month until their balance is cleared. Milango continues to remit monthly payments on time to Kiva.


Milango Financial Services is a private limited company by shares registered in Kenya in the year 2009. Their head office is located in Mombasa town on Moi Avenue at Rozina house next to the famous Mombasa elephant tusks opposite Uhuru Gardens. The organization is currently serving 4 Counties of the larger coast region which has 6 Counties. Their desire is to have a presence in all of the counties and Extend operations in the neighboring lower Eastern Counties by year 2012.

Milango is particularly focused on women and the youth, as both categories are largely excluded in the mainstream financial markets and the form a large portion of the base of the pyramid. The organization sees itself as agents to spur acceleration of including these two demographics to the banked statistics and not just statistically but much more with tangible transformation both to their lives and their communities.


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Sep 28, 2011 Oct 12, 2005
Total Loans $1,378,325 $654,820,650
Amount of raised Inactive loans $0 $217,250
Number of raised Inactive loans 0 169
Amount of Paying Back Loans $400,775 $127,821,975
Number of Paying Back Loans 774 140,970
Amount of Ended Loans $977,550 $526,781,425
Number of Ended Loans 2,146 659,277
Delinquency Rate 93.97% 6.59%
Amount in Arrears $167,599 $5,487,929
Outstanding Portfolio $178,360 $83,299,845
Number of Loans Delinquent 774 24,006
Default Rate 3.81% 1.11%
Amount of Ended Loans Defaulted $37,218 $5,866,301
Amount of Ended Loans $977,550 $526,781,425
Number of Ended Loans Defaulted 218 17,636
Currency Exchange Loss Rate 0.00% 0.14%
Amount of Currency Exchange Loss $0 $895,125
Refund Rate 0.19% 0.71%
Amount of Refunded Loans $2,650 $4,640,300
Number of Refunded Loans 5 5,166

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 55.60% 74.20%
Average Loan Size $472 $417
Average Individual Loan Size $472 $655
Average Group Loan Size $0 $1,843
Average number of borrowers per group 0 8
Average GDP per capita (PPP) in local country $1,800 $3,395
Average Loan Size / GDP per capita (PPP) 26.23% 12.29%
Average Time to Fund a Loan 7.05 days 6.02 days
Average Dollars Raised Per Day Per Loan $66.97 $69.29
  Average Loan Term 9.19 months 10.61 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 1,260 324,579
  Journaling Rate 36.27% 41.86%
  Average Number of Comments Per Journal 0.00 0.07
  Average Number of Recommendations Per Journal 0.00 1.71

Borrowing Cost Comparison (based on 2011 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 41% PY 36.00% PY 33.02% PY
  Profitability (return on assets) 1.6% 0.5% -0.68%
  Average Loan Size (% of per capita income) 27.92% 56.00% 36.66%

Country Fast Facts

Field Partner Staff

Kennedy Kirui
Johnson Kithendu
STEPHEN KYENGO
Miriam Mauta
Esther Moyi
Boniface Muthusi
Charles Mwango
Moses Wafula