Company Profile

Interactuar is a Social Development Corporation. In 27 years, Interactuar’s mission has been to promote the creation & consolidation of more than 200,000 microbusinesses in the department of Antioquia, through the provision of a wide variety of microfinance & business development services for low income populations. Through these businesses, new employment opportunities were created & hope aroused in families who initially thought they could never make ends meet.

This model has brought significant results in Medellin & in the metropolitan area but also attended the needs of microentrepreneurs in 47 other cities in the Antioquia department. Interactuar offers financial services & also business development services.

Financial services include microloans ranging from 300,000 COP (US$ 160) to 40,000,000 (US$ 21.500), with loan term from 3 to 36 months. Microloans target the following areas:

  • Working capital
  • Fixed assets
  • Business creation
  • Loans to access Interactuar’s services
Interactuar also offers microinsurance products. This product ensures the following coverage to the microentrepreneur:
  • Life insurance
  • Compensation for accidental deaths
  • Permanent & total physical disabilities
  • Accidental dismemberments
  • Upper & lower limbs fractures
  • Second & third degree burns
Microinsurance products also ensure the following coverage for the microbusiness:
  • Fire hazards, lightning strikes & explosions
  • Earthquakes, avalanches, landslides & floods
  • Riots, protests & strikes
  • Third parties or terrorists’ malicious acts
Aside from financial services, Interactuar is renowned at the national & international levels for its business development services. Training programs are optional for clients and include the following: 

  • Bakery
  • Meat
  • Dairy products
  • Fruits & Vegetable processing

Interactuar trains & certifies according to international standards highly efficient & productive work force. Interactuar’s program includes training for the microentrepreneur and his operatives.

Interactuar provides training to develop highly successful businesses. It enables trainees to receive an appropriate preparation & helps them develop their professional network. 

Through didactic shops, Interactuar trains shop keepers to systematize their operations & build a more efficient business model. 

Interactuar offers theoretic & practical trainings through which microentrepreneurs acquire technical knowledge & abilities that enables them to create their own business in that particular economic sector. 

Interactuar provides microentrepreneurs tools to be more competitive through the development of their administrative knowledge abilities & skills. 

Interactuar provides microentrepreneurs with a modern Training Center in Gastronomy, Hotel business & Small tourism sectors. This Center simulates real life case studies & is manned with personnel who are able to develop basic to high tech technics. Interactuar provides training courses in order for the microentrepreneur to differentiate his product in a highly competitive environment. 

Interactuar has won various awards both at the national & international level:

The Order of Industrial Merit in the category Grand Officer granted by the Colombian President and the Industry & Commerce Minister in 2008.

The award for excellent Business Development Services granted by the Inter-American Development Bank in 2006.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Dec 16, 2010 Oct 12, 2005
Total Loans $4,943,625 $573,010,825
Amount of raised Inactive loans $0 $311,275
Number of raised Inactive loans 0 306
Amount of Paying Back Loans $2,347,675 $117,333,875
Number of Paying Back Loans 2,171 122,956
Amount of Ended Loans $2,595,950 $455,365,675
Number of Ended Loans 3,429 580,312
Delinquency Rate 1.13% 3.62%
Amount in Arrears $19,096 $2,773,489
Outstanding Portfolio $1,697,065 $76,542,883
Number of loanDelinquent 401 11,589
Default Rate 4.05% 1.08%
Amount of Ended Loans Defaulted $105,179 $4,927,943
Amount of Ended Loans $2,595,950 $455,365,675
Number of Ended Loans Defaulted 294 15,212
Currency Exchange Loss Rate 0.00% 0.07%
Amount of Currency Exchange Loss $0 $406,266
Refund Rate 0.57% 0.78%
Amount of Refunded Loans $28,025 $4,479,350
Number of Refunded Loans 31 5,008

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 56.30% 74.23%
Average Loan Size $883 $418
Average Individual Loan Size $883 $656
Average Group Loan Size $0 $1,823
Average number of borrowers per group 0 8
Average GDP per capita (PPP) in local country $6,070 $3,442
Average Loan Size / GDP per capita (PPP) 14.55% 12.16%
Average Time to Fund a Loan 13.9 days 5.5 days
Average Dollars Raised Per Day Per Loan $63.51 $76.14
  Average Loan Term 17.7 months 10.24 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 436 286,081
  Journaling Rate 13.31% 42.44%
  Average Number of Comments Per Journal 0.02 0.08
  Average Number of Recommendations Per Journal 0.01 1.94

Borrowing Cost Comparison (based on 2012 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Portfolio Yield 34.00% 32.00% 33.65%
  Profitability (return on assets) 5.6% 5.1% -1.29%
  Average Loan Size (% of per capita income) 24.90% 23.00% 41.84%

Country Fast Facts

Field Partner Staff

Sara Arango Arroyave
Fredy Santiago Betancur Marín
Lina María Giraldo Mira
Melissa Grisales Henao
Santiago Jaramillo Santamaría
Sindy Cristina Martinez Quintana
Lina Montoya Franco
Maribel Prisco Vásquez
Maria Cristina Restrepo R
Daniel Velasquez