Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Partner Description:

Accion East is a nonprofit organization committed to providing microfinance services to small business owners nationwide via an online lending platform and community outreach. Through its loans and financial education services, their clients--often minorities, immigrants and women -- can build assets, better provide for their families and strengthen their communities.

Watch this
video to learn more about Accion East and the underbanked in the United States:

Accion East is part of the US Accion Network, the largest domestic microlending network, with over $272 million lent since 1991. Its lending model is the product of over 50 years of Accion experience in providing credit to low-to-moderate income individuals worldwide, customized to meet the unique needs of microbusinesses operating in the United States.

The need for microloans in the United States:

In the U.S., with over 25 million small businesses, many small businesowners lack access to traditional bank credit because their loan requests are too small, their length of time in business is too short, or they operate in an industry that banks typically do not consider like home-based sales.

The face of U.S. microfinance is familiar -- Accion East’s borrowers range from the owner of your favorite local restaurant to your child’s home-based daycare provider to the operator of a larger trucking company. While their financial and ethnic backgrounds may differ, they all share the challenge of insufficient access to small business loans.

Accion East’s impact in the United States:

1) Contribute to job creation: Each loan that Accion East provides contributes to the creation or retention of 4.3 jobs (not including that of the borrower), predominantly in low-to-moderate income communities.

2) Increase wages in low-to-moderate income communities: Business owners increase their take-home pay by 25%

3) Improve business survival: 97% of existing businesses were still in business by year-end 2013 (compared to a national average of 70%). Businesses grow revenue by 16%.

Loan products and services:

Accion East responds to the needs of small businesses with loans, business development and credit training services. Its loan consultants work one-on-one with borrowers to provide:

1) Small business microloans that average $7,000

2) One-on-one credit and business education and assistance

3) Financial education via one-on-one consultations, in addition to online resources and community workshops

Learn More:

Visit Accion East’s website:

Join the organization’s lending team:
Accion East Lending Team

Become a fan: Visit the Facebook page

Stay informed: Subscribe to the blog

Interested in a loan? Visit the loan product information page online to learn more.

Status Update - April 15th, 2014
"Accion East" is the new brand name of Accion East and Online.

Status Update - December 12, 2012
Accion East and Online is the new brand name of Accion USA. The change in branding has been reflected throughout the Kiva site and relevant loans.


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Jun 10, 2009 Oct 12, 2005
Total Loans $3,759,475 $721,596,850
Amount of raised Inactive loans $0 $330,500
Number of raised Inactive loans 0 280
Amount of Paying Back Loans $1,037,200 $134,074,425
Number of Paying Back Loans 235 154,064
Amount of Ended Loans $2,722,275 $587,191,925
Number of Ended Loans 588 728,056
Delinquency Rate 3.38% 8.68%
Amount in Arrears $22,037 $7,570,616
Outstanding Portfolio $651,448 $87,191,655
Number of Loans Delinquent 54 29,731
Default Rate 9.07% 1.17%
Amount of Ended Loans Defaulted $246,872 $6,842,874
Amount of Ended Loans $2,722,275 $587,191,925
Number of Ended Loans Defaulted 106 19,786
Currency Exchange Loss Rate 0.00% 0.27%
Amount of Currency Exchange Loss $0 $1,945,073
Refund Rate 1.11% 0.68%
Amount of Refunded Loans $41,675 $4,902,575
Number of Refunded Loans 9 5,417

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 40.98% 74.41%
Average Loan Size $4,558 $416
Average Individual Loan Size $4,568 $653
Average Group Loan Size $4,738 $1,848
Average number of borrowers per group 2 8
Average GDP per capita (PPP) in local country $54,800 $5,937
Average Loan Size / GDP per capita (PPP) 8.32% 7.01%
Average Time to Fund a Loan 11.87 days 6.38 days
Average Dollars Raised Per Day Per Loan $384.08 $65.23
  Average Loan Term 21.57 months 10.77 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 136 354,292
  Journaling Rate 17.11% 41.30%
  Average Number of Comments Per Journal 0.32 0.06
  Average Number of Recommendations Per Journal 2.54 1.56

Borrowing Cost Comparison (based on 2012 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 18% PY N/A 31.80% PY
  Profitability (return on assets) -2.5% N/A -1.92%
  Average Loan Size (% of per capita income) 13.80% N/A 19.51%

Country Fast Facts

Field Partner Staff

Ketty De La Cruz
Keiley Gaston
Ana Hammock
William Neri
Vilmarys Pichardo
Paul Quintero
Melissa Roberts
Jennifer Spaziano
Edward Wong
Lauren Yothers