Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Partner Description:

Accion East is a nonprofit microfinance organization committed to providing microfinance services to small business owners on the east coast and nationwide via our online lending platfrom. Through its loans and financial education services, borrowers -- often minorities, immigrants and women -- can build assets, better provide for their families and strengthen their communities.

Watch this video to learn more about Accion East and the underbanked in the United States:

As a leader in U.S. microfinance, Accion is committed to bringing affordable small business loans to microentrepreneurs. Accion has provided over $132 million in over 20,000 microloans since its inception in 1991, helping to grow small businesses and strengthen the communities they serve. Its lending model is the product of 45 years of Accion experience in providing credit to low-to-moderate income individuals worldwide, customized to meet the unique needs of microbusinesses operating in the United States.

The need for microloans in the United States:

In the U.S., where over 10 million microentrepreneurs operate, many small businesses lack access to traditional bank credit because their loan requests are too small, their length of time in business is too short, or they operate in an industry that banks typically do not consider like home-based sales.

The face of U.S. microfinance is familiar -- Accion East’s borrowers range from the owner of your favorite local restaurant to your child’s home-based daycare provider to the operator of a larger trucking company. While their financial and ethnic backgrounds may differ, they all share the challenge of insufficient access to small business loans.

Microlending’s impact in the United States:

1) Contribute to job creation: Each loan that Accion East provides contributes to the creation or retention of 3.5 jobs (not including that of the borrower), predominantly in low-to-moderate income communities.

2) Increase wages in low-to-moderate income communities: The median hourly wage provided by businesses owned by Accion East borrowers is 24% higher than the federal minimum wage.

3) Improve business survival: 98% of existing businesses were still in business by year-end 2008 (compared to a national average of 70%).

Loan products and services:

Accion East is responding to the immediate financial crisis by supporting struggling small businesses with loans and with business development and credit training services. Its loan consultants work one-on-one with borrowers to provide:

1) Small business microloans that average $7,000

2) One-on-one credit and business education and assistance

3) Financial education via one-on-one consultations, in addition to online resources and community workshops

Learn More:

Visit Accion East’s website:

Join the organization’s lending team: Accion East Lending Team

Become a fan: Visit the Facebook page

Stay informed: Subscribe to the blog

Interested in a loan? Visit the loan product information page online to learn more.

Status Update - April 15th, 2014
"Accion East" is the new brand name of Accion East and Online.

Status Update - December 12, 2012

Accion East and Online is the new brand name of Accion USA. The change in branding has been reflected throughout the Kiva site and relevant loans.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Jun 10, 2009 Oct 12, 2005
Total Loans $3,136,950 $615,272,575
Amount of raised Inactive loans $0 $387,400
Number of raised Inactive loans 0 536
Amount of Paying Back Loans $1,099,225 $120,891,375
Number of Paying Back Loans 240 130,382
Amount of Ended Loans $2,037,725 $493,993,800
Number of Ended Loans 429 623,966
Delinquency Rate 2.77% 4.42%
Amount in Arrears $17,265 $3,437,053
Outstanding Portfolio $622,776 $77,771,138
Number of loanDelinquent 43 16,218
Default Rate 7.06% 1.09%
Amount of Ended Loans Defaulted $143,931 $5,399,198
Amount of Ended Loans $2,037,725 $493,993,800
Number of Ended Loans Defaulted 62 16,856
Currency Exchange Loss Rate 0.00% 0.10%
Amount of Currency Exchange Loss $0 $614,667
Refund Rate 1.33% 0.74%
Amount of Refunded Loans $41,675 $4,567,000
Number of Refunded Loans 9 5,104

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 39.02% 74.23%
Average Loan Size $4,674 $419
Average Individual Loan Size $4,688 $655
Average Group Loan Size $4,738 $1,835
Average number of borrowers per group 2 8
Average GDP per capita (PPP) in local country $47,000 $3,415
Average Loan Size / GDP per capita (PPP) 9.95% 12.26%
Average Time to Fund a Loan 10.79 days 5.74 days
Average Dollars Raised Per Day Per Loan $433.13 $72.91
  Average Loan Term 21.13 months 10.45 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 131 307,487
  Journaling Rate 20.99% 42.28%
  Average Number of Comments Per Journal 0.34 0.07
  Average Number of Recommendations Per Journal 2.63 1.80

Borrowing Cost Comparison (based on 2012 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 18% PY N/A 33.15% PY
  Profitability (return on assets) -2.5% N/A -1.29%
  Average Loan Size (% of per capita income) 13.80% N/A 38.08%

Country Fast Facts

Field Partner Staff

Lilliam Arias
Neil Boss
Elizabeth Bueno
Libardo Clavijo
Carmen Duperon
Usman Gulzar
Ana Hammock
Lily Leavitt
Janet Mak
Charlotte Makoff
Allie Mills
Amita Patel
Karla Pineda
Paul Quintero
Melissa Roberts
Kelly Rodriguez
Magaly Santiago
Jennifer Spaziano
Lauren Yothers

Kiva Fellow(s)

Rashmi Khare