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By starting collection activity at the beginning of delinquency and and not same thing like all this is a great all a patient with the two of the kids in the practice therefore I won't do collection. Activity right now I'll wait till they get really really past due and politic. Thank collection activity you're talking about phone calls over the talking about better balance of phone calls and collection. Letters okay we do not want our clients using email ever for collection activity it's an inappropriate form of of the of collection activity and maybe that'll change the future but it's certainly. Not changed yet so all collection activity should be initiated by telephone and the telephone should continue to be used as long as you're getting a quality productive result meaning. You're resolving the problem the big mistake many practices make her many financial corners make as they continue to do telephone collection activity long after that stop being.

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