A loan of $525 helped to buy commonly requested spare parts required for repairing cars or motorcycles to implement a strategy of being able to do faster repairs thereby increasing customer satisfaction.

Henrry Mauricio's story

Henry is a mechanic who has been in this field for more than 20 years, an activity he learned by observation and empirical practice. He has never taken a course in mechanics but his work is impeccable and much in demand. He is a man who is concerned for his family, noted for his dependability and great sense of humor. Besides mechanics he has a small farm with animals which he does not consider a financial activity but a hobby because he is a lover of the countryside and animals and always tries to be surrounded by this environment.

He is asking for a loan to buy the most common spare parts requested by his clients as he is looking for a way to minimize the time of fixing a car or motorcycle, having on hand the necessary part in order to do the repair thereby bringing great benefits for customer satisfaction as his service to the clients would increase considerably.

Translator profile picture

Translated from Spanish by Kiva volunteer Gail LeGrand

Loan details

Lenders and lending teams

Loan details