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Update on Pamela

Pamela is 27 years old, and she enjoys being able to provide for her two nieces and nephew from the profits she earns operating her Zoona mobile money outlet. Right now she is able to pay for the children’s school fees and other basic necessities, which she is thankful for.

Pamela’s first loan allowed her to add to her working capital and open an additional outlet in the town of Mazabuka, which is located in the southern province of Zambia. Now, Pamela is requesting another loan to help her add working capital float (the money used to serve customers) for her outlet in Mazabuka. The additional capital will allow her to serve more customers in need of financial services and bring her additional revenue.

Pamela is working hard to grow her existing outlets so she can continue to open new ones and earn more income while providing her community with needed financial services.

Previous Loan Details

Pamela is a 27-year-old micro-entrepreneur who owns a mobile money shop in Lusaka’s Kamwala compound. She lives with her two nieces and one nephew. In her shop, Pamela offers money transfers and airtime. She does all of her customers' transactions using a mobile phone, allowing her clients to sen... More from Pamela's previous loan »

Additional Information

More information about this loan

This loan is a combination of the following: 1) Capital Growth Loan: An asset-based loan provided to both existing and new Zoona agents for setting-up or expanding their mobile transactions business. Part of the amount is an in-kind loan to enable agents to acquire assets for their mobile transaction business. For existing agents, the loan is designed to inject medium-term working capital assistance to purchase additional assets or expand to new locations thereby helping their businesses grow. 2) Electronic Float Advance: Short-term liquidity assistance to qualifying Zoona agents to allow them to make mobile money payments when their electronic balance is too low to meet their immediate business needs. The loan is intended to provide borrowers with a boost to their electronic float to allow them to handle more revenue generating transactions and also give them a means to support transactions during peak demands. The borrowers will be able to draw down their electronic advance on a per-transaction basis. There are no monthly repayments, rather the borrowers will earn less commission on per transaction basis on the funds utilized from the advance. Repayments will include fixed monthly repayments for the capital growth portion and a bullet payment at the end of an 18-month term for the electronic float advance. By supporting this loan, you’re helping an entrepreneur set up or expand their business.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who provide underserved communities with financial inclusion. Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support. Kiva loans made through Zoona provide mobile banking service agents with funding for fixed asset purchases, setup expenses, and working capital float to ensure resources to manage cash in/out transaction requests.

Concurrent and Successive Loans

Our Field Partners often work with borrowers over a series of loans as the borrowers build credit, take out bigger loans, and expand their businesses. In order to make it easier for our Field Partners to post loans for borrowers who have been listed on Kiva before, we allow them to post successive and concurrent loans for their Kiva borrowers. This means that our Field Partners are able to post a borrower's second, third, etc., loan on Kiva without having to re-enter all of the borrower's information.

This borrower has been listed on Kiva before, so you'll see an updated loan description, as well as excerpts of the original descriptions from earlier loans. Most borrowers take out loans consecutively, meaning that they receive a second loan after having repaid the first. However, sometimes our Field Partners give out concurrent loans, allowing borrowers to take out one primary loan and a secondary "add-on" loan along with it. These "add-on" loans are typically smaller than the borrower's primary loan and serve a different purpose. Because Field Partners can now post loans as successive and concurrent loans, you will be able to track borrower progress over time and see the various ways a borrower is working with our Field Partners through funds from Kiva’s lenders.


About Zambia

  • $4,100
    Average annual income
  • 3
    View loans »
    Zambia Loans Fundraising
  • $1,283,000
    Funds lent in using Kiva
  • 5.4
    Zambia Kwacha (ZMW) = $1 USD

Success!! The loan was 100% repaid

A loan of $1,850 helped Pamela to grow her mobile money business to service more customers in her community who need financial services.
100% repaid
Repayment Term
34 months (Additional Information)
Repayment Schedule
At end of term
Nov 29, 2013
Nov 6, 2013
Currency Exchange Loss:
Nov 20, 2014
This photo was used before for a previous loan for Pamela. It was first posted on Kiva on Jun, 2013. Learn More