A loan of $4,775 helped to open a new shop in a mining town called Luanshya, so that she can continue growing her Zoona mobile money transfer business.

Sandra's story

Sandra is one of the most successful Zoona mobile money transfer business owners. She is a hardworking mother of one and has been operating her business for three years. Her first shop opened in 2010 and since has expanded to four shops in Kitwe. Kitwe is the second largest city in Zambia and is the mining center of the Copperbelt province.

Sandra received her first Kiva loan in early 2012 and her second in May of 2013. The loans helped grow her business by opening additional outlets and having adequate working capital float to service customers efficiently. She also enrolled herself at one of the largest universities in Zambia, where she is studying business finance.

Now that Sandra has successfully paid back both her loans, she is requesting a third loan to open a new shop in Luanshya, a mining town located 51km away from Kitwe. The loan will be used to purchase a trading booth and use the rest as working capital float for the new shop. Sandra explains how having sufficient working capital is important to a successful new shop opening so you do not have to turn away customers. Having the shop start well is needed to maintain a good reputation within the community and grow.

Sandra wanted to let Kiva lenders know that she is grateful for their support. Now, she is able to take better care of her family and grow her business. She encourages lenders to continue to believe in supporting small business entrepreneurs like her.

Loan details

Lenders and lending teams

Loan details