A loan of $2,025 helped to grow his Zoona business by increasing his working capital float so that he can serve more customers.

Mark's story

Mark 31 has been running his business for four years now. This is his second Kiva loan. His first loan helped him to get his business started. Today, Mark is taking out a second Kiva loan so that he can increase working capital float and serve more customers.

Mark's business is helping customers send and receive money throughout Zambia. His business is highly dependent on how much working capital float he has, in order to process customer transactions. Currently he does not have enough to help all of his customers and he is constantly having to re-balance between his electronic balances and cash balances. This is made even harder by the fact that there is only one bank in Mwandi village and it takes about 24 hours for him to get his money once he sends it to the bank. This means that he cannot serve as many customers as he would like to. He loses out on profit.

Mark is excited to continue to offer mobile money services to his community. He says the support from Kiva has helped his to start and grow his business and improve his quality of life. His daughter is now in grade eight at a good boarding school and he is able to pay school fees from his Zoona money transfer profits. He would like to thank Kiva lenders.

Loan details

Lenders and lending teams

Loan details