A loan of $1,475 helped to grow her mobile money transfer business by adding more working capital so she can increase her customer transactions.

Pamela's story

Pamela is a 27-year-old micro-entrepreneur who owns a mobile money shop in Lusaka’s Kamwala compound. She lives with her two nieces and one nephew. In her shop, Pamela offers money transfers and airtime. She does all of her customers' transactions using a mobile phone, allowing her clients to send money around Zambia and top up airtime in an easy, quick and safe manner.

She has been running her business for five months now and has been able to hire two employees for her booth. Her business benefits her community because it provides an accessible and affordable financial services platform, allowing customers to move their money around Zambia safely. Pamela has requested a Kiva loan so that she can increase her working capital float. This will enable her grow her business and service more customers, since expanding her client base requires more funds on hand.

Pamela is hopeful that once she has increased her float money, she will get more commissions, and will therefore be able to save up enough money to find another location where she can set up a second shop. Pamela describes herself as a simple lady who loves to smile and encourage people around her. Her biggest dream is to grow her business so that she can take better care of herself, and her late brother’s children.

Loan details

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Loan details