A loan of $500 helped improve his service and satisfy his customers.

Benigno Ricardo's story

Benigno Ricardo is 51 years old, is single, and owns a leather footwear shop where he makes a variety of shoes, including sandals, orthopedic shoes, and other designs that his customers suggest. In his shop he also offers shoe repair services. Benigno has been experimenting with this business for 30 years, starting with shoe polishing and small shoe repairs. Later, he had the idea to begin making shoes himself. With much effort and dedication this part of his business has been growing (in terms of customers and completed products).

To make these things, he has special machines such as an emery and two industrial machines. He buys using cash and sells by accepting cash and credit. He is asking for a loan to acquire more working capital and in this way improve his service and the satisfaction of his customers.

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Translated from Spanish by Kiva volunteer Patrick Bales

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