A loan of $1,175 helped to buy detergent, toilet paper, oil, etc.

Yolanda's story

Yolanda, 48, is a very hardworking and always very responsible woman. Yolanda says that she has always lived in the community. She studied in secondary school. She married Juan, who works as a mechanic. They have been married for 22 years and together they formed a family with three children, two of whom are students.

Yolanda has had a grocery store for two-and-a-half years. She started it because she and her husband talked about setting up the store and decided to do it. She says it had always been one of her dreams to have her own store that she could run on her own.

She asked the institution for this loan to be able to stock her store. Thanks to the loan she was able to buy detergent, soft drinks, milk, eggs, bread, snacks, etc.

Yolanda commented: "I remember when I started the store we only had one shelf where we would put the perishables so they wouldn't spoil easily. In time I managed to buy another counter that was bigger, and little by little I've been buying more things. Thanks to the loan from the institution, for example, not long ago I got a bigger soft-drink case because the previous one is too small and I wasn't able to have as many soft drinks."

Yolanda comments that her biggest challenge is the competition around her, but she always tries to give the best service and have everything her customers request. She says that one day a girl arrived to buy a pill that she didn't have, so she asked the girl to wait a moment and Yolanda got the pill from another store; it was more expensive, but she did it so she wouldn't look bad to her customer.

Now her goal is to expand her store. She thinks she already has all the groceries, and now she wants to add fruits and vegetables to increase her profits so she can help her children with their education.

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Translated from Spanish by Kiva volunteer Catharine Wall

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