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Sandra is 25 years old and runs her own mobile money transfer business in the busy town of Kitwe, Zambia. She currently has three young women working for her as tellers to help her serve her many customers.

Sandra first started off as an employee of Mobile Transactions. Though she never saw herself as an entrepreneur, when the opportunity came up to start her own business she rose to the occasion and since then she has never looked back.

From the time she started running her business two years ago, she has managed to grow her working capital from only $600 to over $4000. She has created a large market for herself which she now cannot satisfy even with her larger than average working capital.

Sandra wants a loan from Kiva lenders to increase her working capital so that she can always be able to serve her customers instead of having to turn them away.

Sandra believes that once the loan comes in, she will be able to satisfy all of her customers' needs to send larger amounts of money, thereby enabling her to make more profit. According to her, this will not only improve her standard of living but will allow her to give a raise to each of her three hard-working employees.

Additional Information

More information about this loan

This loan is a combination of the following: 1) Capital Growth Loan: An asset-based loan provided to both existing and new Zoona agents for setting-up or expanding their mobile transactions business. Part of the amount is an in-kind loan to enable agents to acquire assets for their mobile transaction business. For existing agents, the loan is designed to inject medium-term working capital assistance to purchase additional assets or expand to new locations thereby helping their businesses grow. 2) Electronic Float Advance: Short-term liquidity assistance to qualifying Zoona agents to allow them to make mobile money payments when their electronic balance is too low to meet their immediate business needs. The loan is intended to provide borrowers with a boost to their electronic float to allow them to handle more revenue generating transactions and also give them a means to support transactions during peak demands. The borrowers will be able to draw down their electronic advance on a per-transaction basis. There are no monthly repayments, rather the borrowers will earn less commission on per transaction basis on the funds utilized from the advance. Repayments will include fixed monthly repayments for the capital growth portion and a bullet payment at the end of an 18-month term for the electronic float advance. By supporting this loan, you’re helping an entrepreneur set up or expand their business.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who provide underserved communities with financial inclusion. Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support. Kiva loans made through Zoona provide mobile banking service agents with funding for fixed asset purchases, setup expenses, and working capital float to ensure resources to manage cash in/out transaction requests.

About Zambia

  • $4,100
    Average annual income
  • 4
    View loans »
    Zambia Loans Fundraising
  • $1,272,125
    Funds lent in using Kiva
  • US Dollars
    Loan transacted in USD

Success!! The loan was 100% repaid

A loan of $5,000 helped Sandra to increase her working capital so that she can always be able to serve her customers instead of having to turn them away.
100% repaid
Repayment Term
38 months (Additional Information)
Repayment Schedule
At end of term
Feb 6, 2012
Feb 8, 2012
Currency Exchange Loss:
Aug 15, 2012