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Gladys is a member of the Communal Bank “Renacer” (To Be Reborn) which is located in the community of Cerro Navia in the city of Santiago. She earns her living by preparing and selling meals, specifically breakfast and lunch. Gladys has been doing this for seven years. She works Monday through Friday and her schedule is from 8am to 4pm. Her niece helps her with preparing the food and attending to the customers. The meals that she prepares are served directly or available for take-out. Gladys has a diner that can accommodate 25 customers, but she wants to have the kitchen and bathroom extended. She also wants to restructure her home.

Gladys buys her supplies from supermarkets and butcher shops. With this loan she plans to buy supplies for her business. Her goals are to expand and prosper her business.

Gladys lives with her husband and two children (ages 37 and 26). She says that one of her dreams on a personal level is to take a cooking class so that she can learn new techniques and recipes. This will enable her to serve a wider variety of dishes and provide better service to her customers. She is motivated to continue with her business because she is passionate about what she does. In addition, she wants to provide financial support for her mother who suffers from Alzheimer’s and her one-year-old grandson. Gladys is very pleased and appreciative of the assistance provided by Fondo Esperanza. This has allowed her to invest in her business and to generate better financial income. In relation to the other members of the Communal Bank, Gladys says that she gets along with them very well. They are very close and work together on various activities.

Cerro Navia is a community in the region of Metropolitana (where the Chilean capital of Santiago is also located) that is situated on the western side of the country. This community is known for having high levels of poverty, high population density per hectare, a lack of recreational spaces, and a shortage of labor. The economic development in this area focuses on micro-enterprises that produce basic goods such as food, clothing, shoes, liquor, and other items.

View original language description ↓
Gladys forma parte del Banco comunal “Renacer” perteneciente a la comuna de Cerro Navia, ciudad de Santiago.
Ella se dedica a la preparación y venta de comidas, específicamente prepara desayunos y almuerzos. Desde hace 7 años. Trabaja de lunes a viernes en un horario de 8ºº de la mañana hasta las 4ºº de la tarde. Su sobrina es quien la ayuda en la preparación de comidas y atención a los clientes. Sus preparaciones son para servir o llevar los alimentos, ya que Gladys cuenta con un comedor en el cual puede atender a 25 clientes, para esto ella debió ampliar la cocina y baño, además reestructurar su casa.
Su mercadería la compra en supermercados y carnicerías.
Con el crédito comprará mercadería para su negocio.
Sus metas son expandirse y prosperar en su negocio.
Gladys vive junto a su marido y sus dos hijos de 37 y 26 años de edad. Comenta que uno de sus sueños a nivel personal, es realizar un curso de gastronomía que le permita aprender nuevas técnicas y recetas, para entregarle una mayor variedad de productos y mejor atención a su clientela.
Las motivaciones de continuar con el negocio se deben a que le apasiona lo que realiza, además poder brindarle ayuda económica a su madre quien sufre de Alzheimer y su nieto de un año de edad.
Gladys está muy contenta y agradecida de la ayuda entregada por Fondo esperanza, ya que le permitirá invertir en su negocio y con esto obtener mejores ingresos económicos.
Comenta que la relación con los demás integrantes del Banco comunal ha sido muy buena, ya que son muy unidos, por lo que además realizan actividades en conjunto.
Cerro Navia es una comuna de la región metropolitana (donde está Santiago, capital de Chile) ubicada en el sector poniente. Se caracteriza por ser una comuna con altos niveles de pobreza, alta densidad de habitantes por hectárea, falta de espacios para recreación y escasa oferta laboral. El desarrollo económico ha circulado en torno al sector micro empresarial de productos básicos (alimentos, vestuario, zapatos, licores, etc.).

Additional Information

About Fondo Esperanza

Fondo Esperanza (FE) is a private non-profit organization that supports entrepreneurship by providing micro-credit and training to people living in poverty in well over 100 cities throughout Chile. By providing these services, FE aims to improve the living conditions of the entrepreneurs and their families. In 2010, FE provided loans to more than 41,000 entrepreneurs. It utilizes a communal banking model in which groups of 18 to 25 clients meet on regularly and guarantee each other’s loans. The members use their portion of the loan to create or expand their own businesses. In the group meetings, clients receive training though the FE Entrepreneurship School, which enhances clients’ personal and business skills and ability to work in groups.

About Chile

  • $19,100
    Average annual income
  • 0
    View loans »
    Chile Loans Fundraising
  • $2,637,700
    Funds lent in using Kiva
  • 471.3
    Chile Pesos (CLP) = $1 USD

Success!! The loan was 100% repaid

A loan of $950 helped Gladys to buy supplies for her business.
100% repaid
Repayment Term
5 months (Additional Information)
Repayment Schedule
Aug 1, 2011
Aug 24, 2011
Currency Exchange Loss:
Dec 15, 2011