Gladys K. M. is 54 years old. She is widowed and has two children, ages 28 and 19 years old. She describes herself as strict, polite and generous. She sells milk to the local people and schools. Her business is located within a residential area in Kakamega. She has been in this business for the last ten years and has one employee. She says that this business is profitable and the only major challenge she has is lack of enough feed for the cows leading to low milk production. Nevertheless, she works very hard to keep her business doing well.
Gladys is using her loan of 50,000 Kenyan shillings to buy a grade cow that will produce enough milk for her to sell and make more income. In the future, she hopes to be the major supplier of fresh milk in her area.