A loan helped to expand her business as a Zoona agent in Mzimba district where she is staying.

Thokozani's story

Thokozani is bridging the gap between the banked an unbanked! With a clear vision of how she wants to impact her community and the whole of Malawi. Thokozani focuses on ways of creating employment and conveniencing her customers with financial services at their doorstep.

Thokozani has done well, and she has grown her business to 4 outlets with 4 employees. This achievement, Thokozani says, has been made possible by Kiva lenders. Thokozani's business at the moment is growing, and expanding has unforeseen expenses, causing her profits to decrease. Thokozani uses her profits to reinvest into the business as float, which helps ensure her tellers are able to process all customers cash in/ out transactions. As the demand for financial services increases over the festive period and banks close, she reaches out to Kiva for a loan. This loan will be used as electronic and cash float, to ensure she has sufficient funds to meet the customer demand.

With your support, Thokozani can ensure the community has access to financial services throughout the festive season.

This loan is special because:

It enables an entrepreneur to improve their mobile money business.

Loan details

Lenders and lending teams

Loan details