Kiva Help

Lender Messages FAQ

  1. What are Lender Messages?
  2. Who can use Lender Messages?
  3. Do Lender Messages combine with email?
  4. Where do I read my Lender Messages?
  5. How can I send Lender Messages?
  1. What are Lender Messages?:
    Lender Messages let one lender write to another lender through the website. Lender Messages are a way for Kiva Lenders to build a stronger community for the purpose of alleviating poverty together.
  2. Who can use Lender Messages?:
    Kiva Lenders with public Lender Pages who have made loans on the site can send Lender Messages. Lenders with public Lender Pages can receive Lender Messages. This helps us reduce the possibility of SPAM and unwanted messages.
  3. Do Lender Messages combine with email?:
    Lender Messages send out emails to the public Lenders who receive them. Lenders can choose to opt out of these emails by going to the My Portfolio -> Account -> Email Preferences page. Lender Messages do not expose user email addresses or other private information to the public.
  4. Where do I read my Lender Messages?:
    You can read all of your Lender Messages on the My Portfolio -> My Messages page.
  5. How can I send Lender Messages?:
    Currently, you can only send a Lender Message from a public Lender Page by clicking on the Send Message button. You can also reply to a message you've received by using the 'Reply' button in My Portfolio -> My Messages --> Received.