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Total loan: $8,500

Michael

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Milwaukee, WI, United States / Services

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A loan helped me to manufacture life-saving emergency cards for non-English speakers.


Michael's story

My name is Michael and I am the owner of a company called Dispatch Coach. My company's primary business is training 9-1-1 dispatchers. But what I want to share with you today is an invention that my great-grandmother created. I am hoping to recreate this invention because I believe it can help save lives in the Hispanic community. We’re calling this creation the “Spanish Language Card”. Please spare a moment to read my grandmother's story below. The creator is my Abuelita G. who never learned to speak English. When she moved to the city, she was terrified that if she ever had to call 9-1-1, she would be unable to communicate. So, she wrote down in Spanish a list of potential emergencies. Then she had my grandfather say the English translation for her to write down phonetically using Spanish. For example, next to “Ataque cardíaco” (heart attack in Spanish) she wrote “jart atac”. Her idea was that a Spanish speaker could easily read aloud “jart atac”, and an English speaker would hear “heart attack”. She hung this card by her home phone so all her family would be able to better communicate in an emergency. For nearly the past decade I have worked in both 9-1-1 telecommunication centers and Emergency Medical Services (EMS). There is still a delay when non-English speakers call 9-1-1. It can exceed five minutes for a telecommunicator to conference the call with an interpreter. This card will provide Spanish speakers the ability to provide an address of the emergency and the main reason for calling. Then, the 9-1-1 telecommunicators will be able to send the first responders immediately, while waiting for the translator to gather more information. My ultimate goal is to provide this to every Spanish speaking household in the United States.