Total loan: $3,125


MZUZU, Northern Region, Malawi / Services

Irene's loan finished fundraising, but these other borrowers need your support

A loan helped to increase her cash on hand within the business so that she can provide financial services to all her customers who access mobile transactions to send and receive cash.

Irene's story

Irene is bringing financial services to Malawi's doorstep! With the use of her first Kiva loan to expand her business, Irene has 7 outlets and 7 female employees. She'd like to thank Kiva lenders as this business has helped her further her studies within the marketing sector, and Irene is applying all that knowledge within her business.

As customer satisfaction is a big focus for Irene, she says the mobile network issues are out of her control and it is something that customers are aware of and understand.

Irene however would like to manage what is in her control and that is the business float, which is used to process cash in / out transaction as well as international transfers. She therefore reaches out to Kiva as her business has grown rapidly and she is unable to compensate the needed capital to meet the demand. With this loan, she will have sufficient cash and electronic funds to ensure no customer is turned down due to a depleted float.

With your support, Irene can help her unbanked community to access cash when needed most without incurring any extra expenses.