Total loan: $1,750


Lusaka, Lusaka Province, Zambia / Services

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A loan helped to secure a Zoona branded booth for her start-up business as a Zoona agent to bring financial inclusion to her community.

Mervis's story

Mervis is a very ambitious young woman who talks about creating a better Zambia, alleviating poverty and creating jobs in an economy where there are very high rates of unemployment. Mervis is the eldest child of 3, raised by a single mother who is a farmer and who managed to educate her up to secondary level. Mervis worked in the marketing sector in order to pay for her college, but the income was not enough to cover the costs. Her husband's income is barely enough to support them and with this Mervis looks to improve their financial situation, as she'd like to help her mother support her siblings and ensure they are provided with a good education.

Mervis is now an entrepreneur and started a business which greatly impacts the community. She is a Zoona mobile transactions agent offering people easy access to financial services. By having a Zoona outlet in a community such as hers, she is bringing banking closer to the people helping them save on costs incurred when traveling to the city to acquire such services. She reached out to Kiva for assistance. With this loan she would like to acquire a branded booth, helping her business be advertised and grow her customer base in order to increase her income.

Through Mervis's start-up business, she is able to improve life for her family and provide her community with access to affordable financial services. With the support of Kiva lenders, Mervis can create the better Zambia she dreams of.