Last updated on March 20, 2013

Partner Description:


The Jordan Micro Credit Company (known as
Tamweelcom) is a non-profit microfinance institution founded to support small business projects and provide financial services for the low-income community and women who are not eligible for commercial financing.

Founded in 1999 by the Noor-Al Hussein Foundation, Tamweelcom is managed as a commercial entity that disburses loans for small business owners and provides training, marketing and community-oriented programs. Tamweelcom is committed to providing both financial and non-financial services to its clients, and uses extensive market research and client feedback to maintain its commitment to social responsibility.

Tamweelcom has seen steady expansion since its inception in a single office in Amman-- today it has grown into 21 branches throughout Jordan.  To date, Tamweelcom has served over 123,000 clients and disbursed over 31,000 loans. Currently, 95% of active borrowers are women.

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Maha Sidqi grows and sells cactus plants to help support her son’s education and disabled daughter with the help of a Tamweelcom loan.

Tamweelcom’s unique lending approach:

Tamweelcom tailors its financial products to meet the needs of low-income individuals based on client feedback surveys and careful monitoring of its loan products. It offers group loans to nascent entrepreneurs, supplemental loans to existing clients with strong repayment histories, and vocational loans for entrepreneurs aspiring to receive a better education. In addition to business loans, Tamweelcom supports education loans for university students, home and vehicle improvement loans, and marriage loans.

The company is also committed to enabling women to succeed in business and enhance their position as decision-makers in their households. Additionally, Tamweelcom has pioneered the use of mobile financial services in the region to help clients in remote areas access financial services

To supplement its financial services, Tamweelcom provides training, marketing and scholarship programs to its clients, designed to support a success-oriented, sustainable work environment. These non-financial programs include networking opportunities, insurance, primary education grants for children of borrowers, business development training, a loyalty card with membership rewards, free medical services, partnerships with e-commerce websites to sell client products online, and a marketing program to promote retail sales.

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Tamweelcom is committed to promoting education in Jordan, and since 2007 has provided grants to children of borrowers to cover tuition, books, and uniforms.

Awards and honors:


Since its founding, Tamweelcom has been honored with a number of awards, often as the first or only organization in the Arab world to receive them. These include:  the King Abdullah II Award for Excellence, Sanabel’s Performance Award in Microfinance, the CGAP Pro-Poor Innovation Challenge Award and Financial Transparency Award, and the Schwab Foundation’s Middle East Regional Social Entrepreneur award given to Tamweelcom’s CEO, Mr. Ziad Al Refai.

Tamweelcom is considered one of the leading microfinance companies in Jordan and the Arab World. It was ranked one of the top ten microfinance institutions worldwide in 2007 and 2008 by the Microfinance Information Exchange (MIX). It has also been praised for its focus on poverty alleviation, client protection, and women’s empowerment, and has received a 4 out of 5 social performance rating from MicroRate.

Want to learn more about Tamweelcom? Follow the organization on Facebook here.

All images courtesy of Tamweelcom.


Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Dec 2, 2010 Oct 12, 2005
Total Loans $1,363,000 $572,038,600
Amount of raised Inactive loans $0 $292,975
Number of raised Inactive loans 0 290
Amount of Paying Back Loans $14,800 $116,616,775
Number of Paying Back Loans 9 122,350
Amount of Ended Loans $1,348,200 $455,128,850
Number of Ended Loans 1,447 579,769
Delinquency Rate 51.04% 3.68%
Amount in Arrears $838 $2,790,008
Outstanding Portfolio $1,642 $75,740,555
Number of loanDelinquent 9 11,679
Default Rate 1.00% 1.08%
Amount of Ended Loans Defaulted $13,532 $4,913,187
Amount of Ended Loans $1,348,200 $455,128,850
Number of Ended Loans Defaulted 28 15,173
Currency Exchange Loss Rate 0.00% 0.07%
Amount of Currency Exchange Loss $0 $405,498
Refund Rate 0.05% 0.78%
Amount of Refunded Loans $725 $4,475,600
Number of Refunded Loans 1 5,003

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 85.77% 74.23%
Average Loan Size $936 $418
Average Individual Loan Size $936 $656
Average Group Loan Size $0 $1,823
Average number of borrowers per group 0 8
Average GDP per capita (PPP) in local country $3,740 $3,443
Average Loan Size / GDP per capita (PPP) 25.03% 12.15%
Average Time to Fund a Loan 14.87 days 5.49 days
Average Dollars Raised Per Day Per Loan $62.95 $76.18
  Average Loan Term 14.71 months 10.23 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 362 285,464
  Journaling Rate 24.59% 42.46%
  Average Number of Comments Per Journal 0.01 0.08
  Average Number of Recommendations Per Journal 0.00 1.94

Borrowing Cost Comparison (based on 2012 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Portfolio Yield 33.00% 34.00% 33.70%
  Profitability (return on assets) 5.3% 6.8% -1.30%
  Average Loan Size (% of per capita income) 12.00% 14.00% 42.34%

Country Fast Facts

Field Partner Staff

Dina Al Hammouri
Enas Al Qaissi
Asma ALshahwan
Dana Doleh
Zeina Khasawneh
Lynne Nelidov
Firas Saqfelhait
Issam Shnoudeh
Abrar Sowi