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Kasongo is a 33-year-old single mother with three children aged four, three and one. She runs her own Zoona mobile money transfer business in Lusaka, Zambia.

Kasongo has always wanted to operate her own business. When the opportunity came through Zoona she quickly took advantage of it. Access to financial services in Zambia is both scarce and expensive. As most Zambians live in rural areas, distance and transportation factors hinder access to available financial services. Zoona is a company that specializes in low-cost mobile money and other financial transaction services by propagating an open network using small businesses called Zoona agents. Kasongo is a Zoona agent.

Kasongo believes her community benefits from her business in a very positive way because the service she provides is faster compared to other money transfer services and more often has enough cash to pay out receiving customers. Kasongo is requesting for her first Kiva loan to purchase her trading booth outright, allowing her to own a portable storefront and be able to eliminate her current rental payments.

Kasongo has many dreams for her future, she hopes to take her children to good schools. She also hopes to employ people to help her at her shop as she currently operates the business alone.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $870,100
    Funds lent in using Kiva
  • 6.1
    Zambia Kwacha (ZMW) = $1 USD
Paying Back - Currency Exchange Loss

This loan has been fully funded!

A loan of $825 helped Kasongo to purchase her trading booth outright, allowing her to own a portable storefront.
6% repaid
Repayment Term
19 months (Additional Information)
Repayment Schedule
At end of term
Aug 28, 2014
Aug 1, 2014
Currency Exchange Loss: