Grace is a 46-year-old married woman. She has two children. She describes herself to be good. She operates a M-pesa business where she offers mobile phone-based money transfer services. She has been involved in this business for six years. Her business is located in a busy area and her primary customers are reliable.
Grace describes her biggest business challenge to be low capital. She will use the Kes 20,000 loan to add M-pesa float, i.e., money for customers to withdraw. She hopes that in the future, she will have an improved business. This is her first loan with SMEP DTM.