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Mwanida is a 28-year-old single mother. She lives in Lusaka, Zambia where she manages a mobile money outlet. The business provides for her and her three year old son, Raymond.
Mwanida knows the mobile money business well as she previously worked as a teller for years. Now, managing a shop has enabled her to earn more income to provide for her mother, her son, and other day-to-day costs.
Mwanida has plans to use the loan to add to her working capital float so that she can service more customers making financial transactions. With her client base increasing, Mwanida sees potential in growing the existing shop and using the profits to open another outlet. Mwanida would eventually like to return to school to study Marketing. She sees this business as a good way to earn money to pay for schooling, as well as provide for her growing son.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • 5.5
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $2,750 helped Mwanida to add to her working capital float so she can service more customers making financial transactions.
95% repaid
Repayment Term
20 months (Additional Information)
Repayment Schedule
At end of term
Dec 22, 2013
Nov 25, 2013
Currency Exchange Loss:
Mar 17, 2015