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Update on Pamela

Pamela is 27 years old, and she enjoys being able to provide for her two nieces and nephew from the profits she earns operating her Zoona mobile money outlet. Right now she is able to pay for the children’s school fees and other basic necessities, which she is thankful for.

Pamela’s first loan allowed her to add to her working capital and open an additional outlet in the town of Mazabuka, which is located in the southern province of Zambia. Now, Pamela is requesting another loan to help her add working capital float (the money used to serve customers) for her outlet in Mazabuka. The additional capital will allow her to serve more customers in need of financial services and bring her additional revenue.

Pamela is working hard to grow her existing outlets so she can continue to open new ones and earn more income while providing her community with needed financial services.

Previous Loan Details

Pamela is a 27-year-old micro-entrepreneur who owns a mobile money shop in Lusaka’s Kamwala compound. She lives with her two nieces and one nephew. In her shop, Pamela offers money transfers and airtime. She does all of her customers' transactions using a mobile phone, allowing her clients to send… More from Pamela's previous loan »

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.

Concurrent and Successive Loans

Our Field Partners often work with borrowers over a series of loans as the borrowers build credit, take out bigger loans, and expand their businesses. In order to make it easier for our Field Partners to post loans for borrowers who have been listed on Kiva before, we allow them to post successive and concurrent loans for their Kiva borrowers. This means that our Field Partners are able to post a borrower's second, third, etc., loan on Kiva without having to re-enter all of the borrower's information.

This borrower has been listed on Kiva before, so you'll see an updated loan description, as well as excerpts of the original descriptions from earlier loans. Most borrowers take out loans consecutively, meaning that they receive a second loan after having repaid the first. However, sometimes our Field Partners give out concurrent loans, allowing borrowers to take out one primary loan and a secondary "add-on" loan along with it. These "add-on" loans are typically smaller than the borrower's primary loan and serve a different purpose. Because Field Partners can now post loans as successive and concurrent loans, you will be able to track borrower progress over time and see the various ways a borrower is working with our Field Partners through funds from Kiva’s lenders.


About Zambia

  • $1,800
    Average annual income
  • 7
    View loans »
    Zambia Loans Fundraising
  • $857,225
    Funds lent in using Kiva
  • 5.4
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $1,850 helped Pamela to grow her mobile money business to service more customers in her community who need financial services.
95% repaid
Repayment Term
34 months (Additional Information)
Repayment Schedule
At end of term
Nov 29, 2013
Nov 6, 2013
Currency Exchange Loss:
Nov 20, 2014
This photo was used before for a previous loan for Pamela. It was first posted on Kiva on Jun, 2013. Learn More