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Cecilia is a single 34 year-old mother with a five-year-old daughter. She operates a Zoona mobile money transfer business at a shopping center located in Lusaka, Zambia. Having been raised by her single mother, she now works very hard so that her daughter will have better opportunities and less hardship than she did during childhood.

Upon graduating from college with a diploma in Marketing, Cecilia began working for Southern Cross Motors as a sales consultant. This is her full-time employment. However, she sees more opportunity for income in her mobile money transfer business that she runs to supplement her earnings and provide for her daughter and 72 year-old mother.

This loan will allow Cecilia to grow her business by adding needed working capital to service additional customers in need of financial services at her shop. Cecilia sees the opportunity this loan can provide her in growing the business and earning more profits. She hopes to be able to grow the business so she can leave her sales job and focus completely on growing her business. This will also allow her more flexible working hours so she can spend more time with her young daughter.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 2
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • 5.4
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $950 helped Cecilia to add on to the money she uses to serve customers so that she can grow her mobile money business and serve more customers in need of financial services.
95% repaid
Repayment Term
20 months (Additional Information)
Repayment Schedule
At end of term
Nov 29, 2013
Nov 15, 2013
Currency Exchange Loss:
Nov 20, 2014