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Steven is 35 years old and engaged to marry his partner, Kombe. He lives in a rented house with his older sister. His background is in mechanics but now Steven successfully runs a Zoona mobile money transfers business in Lusaka, Zambia.

Steven began his business a year ago with limited start up capital. Through hard work he has doubled his capital but it is still not what is necessary to service all his customers' needs to transfer money. Steven cannot service anyone wanting to send or receive larger sums of money due to his limited funds. The reason for the loan is so Steven can increase his working capital in order to service more customers and earn additional profit.

Steven loves running his business because it provides an easy way for people to transfer their money. He uses some of the earnings from his shop to support his siblings and pay for utility bills. He is very hopeful that once his loan comes in, he will earn more profits and be able to provide for his soon-to-be wife.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 1
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • 5.3
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $1,875 helped Stephen to grow his mobile money business and serve more customers in need of financial services.
94% repaid
Repayment Term
20 months (Additional Information)
Repayment Schedule
At end of term
Nov 28, 2013
Nov 3, 2013
Currency Exchange Loss:
Sep 22, 2014