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Owen is a 27-year-old micro-entrepreneur. He operates his own Zoona mobile money-transfer business. Upon completing school in 2009, Owen began working as a teller for a Zoona mobile money outlet. During this time he was able to learn the business well and through time grew the desire to start one on his own. Because of his dedication as a teller for four years, the mobile money owner decided to help Owen start his own outlet. He provided an initial investment of $1,000, and now Owen is successfully operating his own Zoona mobile money shop. With his increased income he has been able to pay for his younger sisters' school fees as well.

Owen is requesting a loan from Kiva because he wants to expand his business and open another mobile money outlet in the town centre. He has seen an increase in demand for a secure way to transfer money from his customers. With the loan, Owen will purchase a trading booth and new phone technology, which will enable him to serve more customers.

Owen’s dream is to attend university and study business administration. He sees his mobile money business as a good first step in becoming a successful businessman.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 1
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • 5.3
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $2,850 helped Owen to purchase a new booth to expand his mobile money business to serve more customers in need of sending or receiving money.
93% repaid
Repayment Term
20 months (Additional Information)
Repayment Schedule
At end of term
Nov 23, 2013
Nov 1, 2013
Currency Exchange Loss:
Jan 17, 2015