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Chiwanza is a 29-year-old woman who lives in the Copperbelt province of Zambia. She lives with her parents and seven siblings. She has a Certificate in Information Technology from the University of Zambia. Chiwanza’s parents are retired so she helps them by paying utility bills and buying groceries for the family.

One thing Chiwanza enjoys the most about managing a mobile money transfer business is all the people in her community she is able to meet by providing the service. Many people are looking for cheap and safe ways to send and receive money. She works diligently at providing the best service for her customers.

This loan will help Chiwanza increase her working capital in order to service more customers efficiently. With the additional profit from growing her business, Chiwanza would like to go back to school and earn her degree in Information Technology studies.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.


About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $870,100
    Funds lent in using Kiva
  • 5.3
    Zambia Kwacha (ZMW) = $1 USD
Ended with Loss - Currency Exchange Loss learn more
A loan of $4,725 helped Chiwanza to have more capital available to transfer money for her customers.
88% repaid
Repayment Term
20 months (Additional Information)
Repayment Schedule
At end of term
Nov 23, 2013
Nov 1, 2013
Currency Exchange Loss:
Apr 18, 2015