Mercedes is the owner and operator of a home-based business that provides tax preparation and bookkeeping services for individuals. She has been in operation for 13 years and in this time, her portfolio has expanded to over 2000 clients.
She provides services to the neighborhood of Jackson Heights in NYC, an area home to a large Hispanic community. Having grown up in the Dominican Republic, she is a native speaker of Spanish. This is crucial to Mercedes’ business since most of her clients are Spanish speaking and turn to her for trusted assistance. With his loan, Mercedes hopes to purchase office furniture so she can hire an assistant, and update her phone system. In the future, she also hopes to invest in marketing materials for her business.