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Meet 26-year-old Nelia. She is a mother to a 4-year-old girl and is expecting her second child. Nelia runs her own business at one of Lusaka’s busiest markets. Nelia’s business is the sale of Coca-Cola products, such as Fanta and Sprite soft drinks. She sells the products at wholesale to other small businesses within the market. Every day Nelia spends her time serving customers and running up and down, to ensure that she has enough empty crates to order more drinks from the suppliers. She has employed one person to help her at her shop.

Nelia started running this shop straight out of high school because her father was already in the business. Currently, business is good and she says the one thing holding her back is that she does not have enough working capital. As a result, she cannot order enough stock to satisfy the demand from her customers. She is taking out a Kiva loan because the loan will enable her to order more stock for her shop.

Nelia dreams of opening up more outlets, so that she can provide the best education for her daughter, and her unborn child.

Additional Information

More information about this loan

This loan is part of Zoona's effort to provide working capital to micro-distributors in Zambia. Passionate about helping businesses grow by combining financing and electronic payment technology, Zoona provides loans to incentivize people to switch from cash to mobile payments, increase their stock levels, and open new mobile money outlets. The micro-distributors who receive these loans have been unable to access affordable credit from commercial banks. With Zoona, they can make sustainable income while increasing mobile money adoption in rural Zambia.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who provide underserved communities with financial inclusion. Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support. Kiva loans made through Zoona provide mobile banking service agents with funding for fixed asset purchases, setup expenses, and working capital float to ensure resources to manage cash in/out transaction requests.

About Zambia

  • $4,100
    Average annual income
  • 20
    View loans »
    Zambia Loans Fundraising
  • $1,185,700
    Funds lent in using Kiva
  • 5.3
    Zambia Kwacha (ZMW) = $1 USD

Success!! The loan was 100% repaid

A loan of $2,850 helped Nelia to order more stock for her shop.
100% repaid
Repayment Term
15 months (Additional Information)
Repayment Schedule
At end of term
Apr 21, 2013
May 26, 2013
Currency Exchange Loss:
Jun 17, 2014