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Felista lives in the Changamwe area of Coast Province, Kenya. She is married and has four school-going children. She owns a retail business which sells cleaning detergents and foodstuffs.
Felista learnt about Milango through advertisements, and she joined with the aim of accessing credit to improve her business operations. Her main challenge is finance for basic needs.
Felista is applying for a loan of 31,450 Kenya shillings to pay for school fees for her children. She believes that the business has improved well enough to meet the required repayments for the loan.