Santa lives in the Likoni area of Coast Province, Kenya. She is married and has one child. She owns a retail shop, a broom-selling business, which has been running for three years. She obtained the capital to start the business by performing manual jobs.
She learned about Milango through friends who invited her to the group, and she joined with the aim of accessing credit to improve her business operations. Her main challenges are high transport costs and inflation. Santa is applying for a loan of 21,050 KES to buy more brooms to sell. The extra income she earns with the loan will be added to her savings to improve her family’s living standards and pay school fees for her children.