Issa was unable to complete school because his parents were unable to raise the money for his school fees, and at the age of 20, he found himself with no source of income at all, depending on his parents for survival. Like some of his childhood friends, he took to collecting scrap metal to sell to steel-making industries. He did this for about a year, and then decided to learn the business of mobile phone repair from a friend who was already a mechanic engaged in this activity.
After he had trained with his friend for a time, he went into the business on his own. He purchased tools using money he had saved from the scrap business and eventually opened a small workshop, where he now does his repair work. Due to demand, he has since started stocking phone accessories as an additional business.
Once he was financially on his feet, Issa decided to marry. He and his wife Kemirembe Miriam have a four-month-old baby. His wife helps him run the business.
Due to the desire to gradually expand the business, Issa has opted to take out a loan. He will use his loan funds to purchase more phone accessories to offer for sale because they move fast and he earns good income from them.