Lilianne is a 32-year-old married woman. She has two children with ages ranging from three to eight years. She describes herself as a creative and honest woman. She operates a retail store where she provides secretarial services. She has been involved in this business for one year. Her business is located along a busy viable environment for the business and her primary customers are middle class urban dwellers. She describes her biggest business challenge to be inadequate equipment to use for her secretarial services, such as photocopying, typing, binding, etc.
Lilianne will use the KES 20,000 loan to buy computer equipment. Her business goal is to run a well established computer training school within five years. This is her first loan with SMEP DTM.