Doreen is a married woman. She has 1 child. She describes herself as a humble woman. She operates a retail store where she sells mattresses. She has been involved in this business for 3 years. Her business is located in a general public area, and her primary customers are local residents. She describes her biggest business challenge to be the lack of finances to expand her business. She will use the Kes 20,000 loan to buy mattresses to sell. Her business goal is to run a wholesale shop within 5 years. This is her first loan with SMEP DTM.