Mrs. Bayarmaa is a 44-year-old widow who lives with her two sons, both of whom are students. She works as a conductor for the local public transportation company. The family lives in a small house in an outer district of her city which lacks basic infrastructure. Her younger brother became engaged last autumn and has been living with his fiancee since last summer. Bayarmaa’s sister-in-law is student too, and she is requesting a 800,000 MNT (Mongolian Tugriks) loan to pay her sister-in-law’s tuition fees.
Transcapital is one of the leading non-bank financial institutions (NBFI) in Mongolia. Through 12 branches, it serves mainly urban and semi-urban microfinance clients, including a growing number of migrants in the capital city of Ulaanbaatar. Of its clients, almost 68% are women and 60% live in ger districts, settlements made up of houses and traditional Mongolian felt tents that lack basic infrastructure.