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Misozi is 22 years old. She owns a mobile money transfers shop in Lusaka, the capital city of Zambia. She comes from a family of five.

Misozi describes her business as the service of sending and receiving money. She is very proud of the fact that she has been able to start her business from scratch. Before Misozi started her own business, she worked at Zoona as an Agent Administrator, which gave her a clear sense of how the business works.

Misozi is taking out a Kiva loan so that she can increase her float. Float is the working capital that she uses to serve her customers. Right now, the float is not enough because her shop is located in the centre of town, where the demand is so high that she cannot satisfy all the customers. She will also use part of her loan money to purchase a tin of paint so that she can paint her shop.

This loan will enable Misozi to serve more customers and earn more profits. The profits will help her to pay for her studies and help out at home. She thanks the Kiva lenders.

In this video, a representative from Zoona interviews Misozi at her shop.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.

About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $870,100
    Funds lent in using Kiva
  • 5,249.8
    Zambia Kwacha (ZMK) = $1 USD

Success!! The loan was 100% repaid

A loan of $975 helped Misozi to increase her working capital and paint her shop.
100% repaid
Repayment Term
26 months (Additional Information)
Repayment Schedule
At end of term
Nov 16, 2012
Dec 4, 2012
Currency Exchange Loss:
Feb 22, 2013