Divinah is a resident of Mariakani area of Coast province, Kenya. She is married and has three children. Divinah owns a retail shop, a business that she has been running for 8 years. Divinah began the business from a loan she obtained from a friend. She sells cosmetics, mobile phone accessories, etc.. She plans to diversify into mobile money transfer mechanisms.
She learned about Milango from other clients and joined the institution with an aim of accessing credit to improve the operations of her business. Her main challenge is high cost of products. Divinah is applying for a loan of 83,450 Kenya shillings to open a mobile money transfer shop. The extra income from the loan will be added to her savings to improve on the sources of income, targeting a bank agency business. She aspires to own other centers and pay for her children’s education with much security.