Mfungoni is a resident of Malindi in Coast province, Kenya. She is a mother of three grown children. She owns a food cafe, a business that she has been running for five years and which employs three other people. In this cafe, she sells cooked food and beverages. She learned about Milango from an employee and joined the institution with an aim of accessing credit to improve the operations of her business. Her main challenges are bad debts and competition. Mfungoni is applying for a loan of 41,900 Kenyan shillings to renovate new premises where she will set up another cafe. The extra income from the loan will be added to her savings to improve the living standard of the family and help with the education of her grandchild, who lives with her.