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Meet 56-year-old Sausten. He was recently widowed and has seven children. He runs a restaurant and a mobile money transfer shop in Petauke, a town located in the Eastern part of Zambia.

Sausten started running his own business after his retirement 10 years ago. When he first started, business was good as there was not much competition, but with the arrival of bigger eating places, his business became slow. It is for this reason that, in 2009, he signed up to become a mobile money transfer agent. Offering the service of sending and receiving money in his restaurant gave him the foot traffic that he needed to keep his shop open.

He says his major challenge is low working capital. He constantly has to go to the bank so that he can satisfy his customers. Furthermore, his restaurant has no electricity. This, he says, is a major disadvantage for him because he cannot serve his customers cold drinks.

Sausten needs the Kiva loan so that he can increase his working capital. This will enable him to earn more commissions from his mobile money transfer business so that he can connect electricity for his restaurant shop.

Sausten thanks the Kiva lenders.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.

About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • 5,249.9
    Zambia Kwacha (ZMK) = $1 USD

Success!! The loan was 100% repaid

A loan of $975 helped Sausten to increase his float for money transfers.
100% repaid
Repayment Term
14 months (Additional Information)
Repayment Schedule
At end of term
Dec 1, 2012
Nov 5, 2012
Currency Exchange Loss:
Sep 17, 2013