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Robby works hard to support his family. He runs a general store in Chawama, a highly populated compound in Lusaka, Zambia. He is 40 years old, married, and has two children.

Robby has been running his business for eleven years now. In his shop, he also offers mobile money transfers through Zoona. He became an agent in the year 2009 when Zoona, then called Mobile Transactions, was starting out. Being a mobile money agent means that Robby provides the service of mobile money transfers to his community and gets a commission for every transaction he does. Robby says offering mobile money transfers at his general shop sets him apart from other general shops in the area. He believes that part of the reason he has stayed in business and been able to compete with big supermarkets is the relationship he has with people.

He needs the Kiva loan so that he can increase his working capital, and earn more commissions. This will help Robby order more grocery stock for his shop, as this is his only source of income.

Robby aspires to one day own a big supermarket, where customers can walk in and do their shopping freely.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.

About Zambia

  • $1,800
    Average annual income
  • 1
    View loans »
    Zambia Loans Fundraising
  • $857,225
    Funds lent in using Kiva
  • 5,274.3
    Zambia Kwacha (ZMK) = $1 USD

Success!! The loan was 100% repaid

A loan of $950 helped Robby to increase his working capital so that he can order more grocery stock.
100% repaid
Repayment Term
14 months (Additional Information)
Repayment Schedule
At end of term
Nov 30, 2012
Nov 4, 2012
Currency Exchange Loss:
May 17, 2013